Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Global Head of Support & Customer Experience

Plaid Inc

Plaid Inc in San Francisco is seeking a Head of Support to own global support strategy. You will lead a distributed team focused on delivering high-quality customer support while managing critical incidents and aligning with cross-functional teams. The ideal candidate has extensive experience in technical customer support, at least 10 years in the industry with a strong background in fintech or B2B SaaS. Join us in unlocking financial freedom by leading the gold standard of support in fintech. #J-18808-Ljbffr Plaid Inc

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Global Head of Support & Customer Experience in San Francisco, CA vacancy
  •  ...a Senior Director of Business Support Operations in San Francisco, California. You will lead the global strategy and operational frameworks that enhance customer support, managing performance and...  ...candidate has over 15 years of experience in support operations, with... 
    Suggested
    Remote work

    DocuSign

    San Francisco, CA
    2 days ago
  • Sesame is seeking a Customer Experience Manager in San Francisco to build and lead their support function. As the first in this role, you will craft processes, manage customer support, and enhance customer experiences across products. We're looking for someone with 5+... 
    Suggested

    Sesame

    San Francisco, CA
    4 days ago
  • $200k - $260k

     ...systems. About the role Join Anthropic as a Customer Success Manager supporting our Beneficial Deployments team’s initiatives in Global Development. In this role, you’ll apply...  ...for continued investment in AI. Own the experience across the organization’s lifecycle—... 
    Suggested
    Visa sponsorship

    WinsAbove

    San Francisco, CA
    2 days ago
  • $248k - $379k

     ...Global Client Executive 2, Strategic Accounts, Marketing Solutions The role is open to...  ...largest, and often most challenging global customers, in order to help them reach their...  ...meetings. Basic Qualifications 9+ years of experience in advertising/media sales, strategy or... 
    Suggested
    Work at office
    Flexible hours

    LinkedIn

    San Francisco, CA
    2 days ago
  • $85k - $210k

     ...As an Engagement Manager in our Global Content Practice, you will help customers bring treatments to patients faster...  ...success Practice Building: Support brand-building activities and the...  ...forefront of the industry Requirements Experience: 8+ years in Life Sciences... 
    Suggested
    Work at office
    Local area
    Work from home
    Flexible hours

    Veeva Systems

    San Francisco, CA
    1 day ago
  •  ...Associates ("CA") is a leading global investment firm. CA's goal is...  ...clients implement and manage custom investment portfolios that...  ...Global Client Solutions team, supporting all client types-including endowments...  ...an exceptional client experience in partnership with dedicated... 
    Work at office
    Local area
    Worldwide

    Cambridge Associates

    San Francisco, CA
    2 days ago
  • $70.8k - $133.33k

     ...Client Solutions Manager - Global Business Solutions - Apps Employment...  ...the sales team to provide support and expertise in meeting...  ...and providing best in class customer service to both internal and...  ...years of campaign management experience Mobile marketing background with... 
    Temporary work
    Local area

    Ellis Technologies, Inc.

    San Francisco, CA
    1 day ago
  • $200k - $260k

     ...systems. About the role Join Anthropic as a Customer Success Manager supporting our Beneficial Deployments team’s initiatives in Global Development. In this role, you’ll apply...  ...continued investment in AI • Own the experience across the organization’s lifecycle—managing... 
    Full time
    Work at office
    Visa sponsorship
    Flexible hours

    Anthropic

    San Francisco, CA
    3 days ago
  • $170k - $200k

     ..., including but not limited to relevant experience, skills and other qualifications, geographic...  ...payments and financial platform for global businesses. Powered by our unique combination...  ...the team We’re launching a brand-new Customer Insights function within Operations... 
    Full time
    Temporary work
    Local area
    Worldwide
    Flexible hours

    Airwallex

    San Francisco, CA
    4 days ago
  • Airwallex is seeking a Customer Insights Lead in San Francisco to spearhead their new insights function, focusing on customer intelligence...  ...impact on product and investment decisions. Join Airwallex’s mission in revolutionizing global payments! #J-18808-Ljbffr Airwallex

    Airwallex

    San Francisco, CA
    4 days ago
  • $239k - $270k

     ...Menlo Ventures is looking for a leader of Customer Experience & Safety Operations at Suno in San Francisco. You will spearhead support and community teams to ensure user trust and operational efficiency in a fast-paced environment. Ideal candidates will have over 12 years... 

    Menlo Ventures

    San Francisco, CA
    4 days ago
  •  ...A technology company seeks an Application Support Manager to lead a global support team, ensuring high performance and quality in application services. Responsibilities include team management, incident resolution, and performance optimization. Candidates should have... 

    Lamwork

    San Francisco, CA
    5 days ago
  •  ...DocuSign, Inc. is seeking a Senior Director of Support for Strategic Accounts to lead the support delivery experience for high-value, complex global enterprise customers. This role is pivotal in defining and executing a strategic vision for specialized support services... 

    DocuSign

    San Francisco, CA
    4 days ago
  • $150k - $190k

     ...applications for the role of Assistant Vice President, Global Relationship Manager This role ensures Genpact experiences with current clients through relationship...  ...run and be responsible for the governance around customer and Genpact communication to enable better... 
    Contract work
    Flexible hours

    Genpact

    San Francisco, CA
    6 days ago
  •  ...opportunity for our more than 40 million customers. We’re bringing together the people,...  ...guidance to help clients navigate complex global markets. Leverage your existing network...  ...of client global wallet. Own the client experience, delivering best‑in‑class service and inspiring... 

    HSBC

    San Francisco, CA
    5 days ago
  •  ...service. Team Leadership & Collaboration Work with Associates to support client service and business development activities; reporting...  ...required; advanced degree preferred. Minimum 12+ years of experience in client relationship management, business development, investment... 

    Cambridge Associates

    San Francisco, CA
    4 days ago
  • $104.9k - $163k

     ...for an Executive Assistant in San Francisco. This key role supports Global Client Vice-Presidents by managing calendars, organizing meetings...  ..., and coordinating travel. The ideal candidate will have experience in a similar role, exceptional communication skills, and... 
    Work at office

    Visa

    San Francisco, CA
    4 days ago
  •  ...transformation by building the tools and experiences that thousands of developers...  ...they use every day. Our Support team plays a critical role—...  ...resolves issues and helps customers get more from our products. As Head of Support, you will own our global support strategy and... 
    Work experience placement
    Local area

    Plaid Inc

    San Francisco, CA
    2 days ago
  • Ultimate.ai is seeking a Customer Support Manager located in San Francisco, California. This role involves leading the Customer Support team to ensure the delivery of high-quality support experiences across Autodesk products. The ideal candidate will have over 8 years... 

    Ultimate.ai

    San Francisco, CA
    6 days ago
  • $140k - $235k

     ...attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and...  ...Join us! Great opportunity to join our Global Commercial Banking (GCB) Healthcare,...  ...Management Business Development Client Experience Branding Continuous Improvement Data and... 
    Work experience placement
    Work at office
    Shift work
    Day shift

    Stryker

    San Francisco, CA
    4 days ago
  • $140k

    Michael Page is seeking a Global Key Account Manager for a fully remote role based in the United States. The candidate will manage a...  ...sales cycles with VP-level stakeholders. The ideal candidate has experience in enterprise software or creative tech and a proven track... 
    Remote job

    Michael Page

    San Francisco, CA
    6 days ago
  •  ...pipeline targets Minimum 4 years of sales experience. You know what good looks like from the...  ...(Desirable) Experience managing globally distributed teams across multiple time zones...  ...concierge that leading brands use to deepen customer relationships and drive revenue. This... 
    Shift work

    Sendbird

    San Francisco, CA
    4 days ago
  • This role provides financial advice and solutions to complex Global Commercial Banking clients and prospects. Responsibilities Manage...  ...practices and broader market and industry conditions. Skills & Experience Client Management Client Solutions Advisory Prospecting Relationship... 
    Shift work
    Day shift

    Bank of America

    San Francisco, CA
    4 days ago
  • $85k - $92k

     ...special welcoming and memorable experience for our guests. Ensuring...  ...and touches to achieve maximum customer satisfaction while complying...  ...arrivals and updates from the team. Supports Guest Recognition Program and...  ...opportunities and global exposure. Equal Employment Opportunity... 
    Seasonal work
    Immediate start
    Flexible hours
    Afternoon shift

    Four Seasons Hotels Ltd

    San Francisco, CA
    5 days ago
  • $165k - $180k

     ...Senior Customer Success Manager - New York AppsFlyer helps brands...  ...while providing exceptional experiences, AppsFlyer empowers thousands...  ...or San Francisco offices and support a portfolio of Enterprise customers...  ..., references, etc. As a global company operating from 25... 
    Work at office
    3 days per week

    AppsFlyer

    San Francisco, CA
    6 days ago
  • $140k - $150k

    A leading global service provider is seeking a Director for Global Key Account Management. The role involves shaping the strategic vision...  ...chain solutions. Candidates should have over 10 years of experience in account management and proven leadership skills. This remote... 
    Remote job

    Arvato

    San Francisco, CA
    3 days ago
  • $82.9k - $85.5k

     ...Guest Experience Manager Four Seasons Hotel San Francisco at Embarcadero seeks a Guest...  ...resolutions align with Four Seasons standards. Support and manage guest-focused programs such...  ...to build a life-long career with global potential and a real sense of pride in work... 
    Flexible hours

    Four Seasons Hotels Limited

    San Francisco, CA
    16 hours ago
  • $26 - $28 per hour

    Trending Job Description The Guest Experience Specialist often serves as...  ...rental cars, catering, and customs appointments as requested....  ...Signature Aviation is the largest global network of private aviation...  ..., programs, and resources to support our team members’ overall... 
    Full time
    Worldwide
    Flexible hours
    Shift work
    Night shift

    Signature Aviation

    San Francisco, CA
    4 days ago
  • $94.62k - $102k

     ...Customer Success Manager II, Enterprise At Braze, we have found...  ...collectively navigate rapid growth on a global scale while striving for...  ...inquiries, and non-technical support, you will coordinate with...  ...want to build new customer experiences quickly ~ You're known for... 
    Full time
    Part time
    Work at office
    Flexible hours

    Braze

    San Francisco, CA
    2 days ago
  •  ...Notinos (our employees) are customer zero in bringing this future...  ...CS Operations Lead , you will support the Customer Success team to...  ...data. Strategic Partnership & Global Influence : Develop analyses...  ...Customer Success and Customer Experience. Present optionality to leadership... 
    Work at office
    Local area

    Notion, LLC

    San Francisco, CA
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Global Head of Support & Customer Experience. Be the first to apply!