Global Head of Support & Customer Experience
Plaid Inc
Plaid Inc in San Francisco is seeking a Head of Support to own global support strategy. You will lead a distributed team focused on delivering high-quality customer support while managing critical incidents and aligning with cross-functional teams. The ideal candidate has extensive experience in technical customer support, at least 10 years in the industry with a strong background in fintech or B2B SaaS. Join us in unlocking financial freedom by leading the gold standard of support in fintech. #J-18808-Ljbffr Plaid Inc
$275k - $330k
...they belong. Whether you’ve got deep experience in commercial real estate, skilled trades... ...forward. What this job involves:The Global Head of Customer Experience, Property Management,... ...the table!Personalized benefits that support personal well-being and growth:JLL recognizes...SuggestedFull timeLocal areaRemote workWorldwide- Pylon is building the future of B2B customer support. We are looking for a Head of Support to build a world‑class customer experience today while defining what an AI‑native support... ...the next several years. You will lead our global Support org across the US and EMEA, stand...Suggested
- Grey Matter Recruitment is seeking a Global VP/Head of Customer Success to lead the worldwide Customer Success organisation, driving retention, revenue growth and operational excellence across the business. You will oversee teams across North America and EMEA, own global...SuggestedWorldwide
- Who are we? RZR Global is an AI-driven company specializing in... ...Role Overview The Global VP/Head of Customer Success (CS) at RZR Global is... ...ensure that every new client experience begins with a "First-Time-... ...innovations. Non-Gaming Category Support: Partner with the Sales...SuggestedImmediate start
$123.1k - $227k
To get the best candidate experience, please consider applying for a maximum of 3 roles within... ...AI CRM, where humans with agents drive customer success together. Here, ambition meets... ...for candidates who have experience supporting customers in one or more of the following...SuggestedFull timeWork at officeLocal areaFlexible hours3 days per week$250k - $350k
...our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding,... ...with each client’s business objectives. Healthcare experience a plus. 5-7 years brokerage experience required. A GCE...Hourly payContract workWork at officeLocal area- EPIC Insurance Brokers & Consultants in San Francisco seeks a Global Client Executive to own senior client relationships for large, complex... ...and revenue growth across EPIC’s platform. Healthcare experience is a plus; 5-7 years in brokerage is required. You will manage...
- EPIC Insurance Brokers & Consultants is seeking a Global Client Executive for Healthcare Practice to lead senior client relationships... ...delivery across EPIC capabilities. Requires 8-10 years’ risk management experience and healthcare client focus. #J-18808-Ljbffr EPIC Brokers
- ...underwriting, servicing, compliance, and customer service for our partners.We’re a... ...About the PositionWe are looking for a Head of Customer Experience to own and scale Parafin's entire... ...set the vision and strategy for how we support millions of small businesses across our...Full timeWork at officeFlexible hoursShift work
- Grey Matter Recruitment is seeking an experienced Global VP/Head of Customer Success to lead the worldwide CS organisation, driving retention, revenue growth and operational excellence. The role covers North America and EMEA with a focus on building a proactive, consultative...Worldwide
- ...and executing the strategy for global clients or major regional... ...with the outcome of increased customer engagement and an increase in... ...You Will Need 15+ years of experience with +10 years of sales experience... ...that provide IT decision support to global companies Comprehensive...
- Kendo Holdings, Inc. is seeking a Global Engagement Manager to lead influencer marketing, PR, and digital media programs for the Fenty Beauty brands worldwide. The hybrid San Francisco role partners with Global Marcomm and regional teams to expand creator partnerships...Worldwide
$113.5k - $259.5k
...confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams... ...with deep process and service delivery experience that distinguishes the EY organization in... ...quality, compliance, and maintainability. Support sales-to-implementation handover...Summer holidayLocal areaFlexible hours$124.65k - $152.35k
...on a journey to do our best. Helping the customers and businesses we serve to make better... ...decisions and enabling the communities we support to grow and succeed. We believe it takes... ...- Bachelor’s degree, or equivalent work experience- Typically five to seven years of...Full timeWork experience placementLocal area3 days per week$140k - $235k
...attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and... .... Join us!Great opportunity to join our Global Commercial Banking (GCB) Healthcare,... ...ManagementBusiness DevelopmentClient Experience BrandingContinuous ImprovementData and Trend...Full timeWork experience placementWork at officeShift workDay shift- Gartner Inc. is seeking a Client Director, Team Lead to set and execute strategy for global clients or major regional accounts with substantial strategic impact. The role manages 1-3 direct reports and focuses on client value delivery, retention and new business opportunities...
- Baker McKenzie is looking for a Global Clients Associate Director, Technology to enhance business development strategies for the tech... ...The ideal candidate should have significant business development experience within the tech sector, exceptional communication skills, and a...Local area
- Parafin is seeking a Head of Customer Experience to own and scale the entire CX function. This full-time exempt leadership role is based onsite... ...to the executive team. You will define the vision for supporting millions of small businesses across partner platforms, building...Remote jobFull time
- Suno is seeking a Sr. Manager of Customer Experience to rebuild and lead a world-class support organization. You will own SLAs, the end-to-end customer experience, and a lean P&L while scaling a small team of 6-8 specialists. You’ll collaborate with Trust & Safety, Product...
- Hanwha Q CELLS America Inc. is seeking a Senior Manager, QSS Customer Care to lead the QSS Operations team in building and optimizing... ...across departments to ensure a superior residential solar service experience. The position is based in California with in-person/hybrid...
- Overview The Global Clients Associate Director, Technology (AD) drives... ...coaching and upskilling: Support the business development... ...teams to deliver seamless client experiences across practice areas, working... ...Reports to: Global Head of Clients Travel requirements...
- Gartner seeks a Client Director, Team Lead to set and execute strategy for global or major regional accounts. You will lead a sales team, own a quota, and focus on client value delivery, retention, and new business. You will develop account plans, own relationships with...
$128k - $252.5k
...Summary Our Deloitte Customer team empowers organizations... ...design. We can enhance customer experiences and drive sustained growth... ...activation activities by supporting deployment planning, provisioning... ...your inquiries to the Global Call Center (GCC) at USTalentCICInbox...Local area$162k - $230k
...of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their... ...ensuring a strong and responsible experience on our platform.This role sits... ...be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI...Work at officeLocal areaFlexible hours- ...unprecedented opportunity to put the global economy within everyone's... ....About the teamStripe's Customer Success Managers (CSM) oversee... ...retention and expansion, and supports mutually beneficial renewal outcomes... ...Expertise: Proven experience with fraud prevention, chargeback...
$132.89k - $166.11k
...than 200 markets. By combining global corporate cards and banking... ...expense and accounting tasks for customers so they can focus on what... ...with the tools, resources, and support you need to grow your career.... ...deliver a seamless customer experience and advocate for product...Work at officeRemote workWork from home$145k - $180k
....com.Job Summary:As a Senior Customer Success Manager at OpenGov, you... ...ExperienceSenior SaaS Experience: 5+ years of account management... ...simply clocking in and out. Our global team of 800+ employees is united... ...is encouraged to jump in head-first and take action to help...Contract workWork at officeLocal area- ...unprecedented opportunity to put the global economy within everyone's... ....About the teamStripe’s Customer Success Managers are ultimately... ...ensure an excellent Stripe experience, and gathering feedback on ways... ...Management, Engineering, Support, Marketing, and Sales on the...
$151k - $207.9k
...talk.About the role:The Sr. Customer Success Manager role will play... ...functional partners across Sales, Support, Engineering, and Product to... ...role if you:Have 5+ years of experience in a customer success,... ...intentional about connection. Our global community, spanning over 20...Local areaWorldwideFlexible hoursShift work$86.5k - $138.5k
...simplifies work for leading global organizations, including JLL,... ...content management and empower our customers to completely transform... ...Champion a growth mindset and experiment with AI-enabled workflows to... ...world we live in.If you are head-over-heels about this role but...Live inWork at officeShift work3 days per week
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