Client Success Manager
Virtual Vocations Inc
To support a growing Customer Success Team, the full-time Associate Client Success Manager will build client relationships, ensure optimal product usage, and assist in onboarding new clients in a remote environment. Key Responsibilities Build strong relationships with clients as a strategic partner to enhance loyalty and long-term success Provide training and support to clients post-Go Live, ensuring effective use of the product and addressing customer inquiries Collaborate with team members to recommend and implement improvement opportunities based on client feedback Required Qualifications Experience in outpatient physical therapy clinics Strong technical skills with various software platforms and proficiency in MS Excel Clinical background and/or licensed rehab therapist Experience with EMR systems Highly motivated to work in a fast-paced environment and ready to take on greater responsibilities
Vacancy posted 1 day ago
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