Quality Assurance Lead

Quality Assurance Lead

Empowering Connections, Inspiring Possibility

SageNet is a leading managed services provider specializing in connectivity, digital signage and cybersecurity. The company connects, manages and protects technologies and devices across widely distributed enterprises. SageNet's people, processes and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives.

The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers and Security Operations Centers, geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.

What makes SageNet unique is its Why. SageNet is passionate about Trusted Connections. This is a two-fold calling. First, the company creates trusted, reliable and secure technological connections for its customers. Second, SageNet works to build trusted human connections with its customers, partners and communities.

The Quality Assurance Lead will define and drive the quality assurance vision, strategy, and standards across SageNet's DTI organization. This is a highly strategic and hands-on role responsible for building QA capabilities from the ground up, including automation frameworks and AI-driven testing approaches. This role will lead high-impact, cross-functional initiatives and influence quality practices across engineering, product, and operations to ensure scalable, reliable software delivery.

Major Duties and Responsibilities:

• Define and establish QA strategy, standards, and best practices across DTI
• Build and implement QA frameworks, processes, and tools from the ground up
• Lead the design and implementation of test automation strategies to improve efficiency and coverage
• Evaluate, select, and implement AI-driven testing tools and capabilities
• Drive quality integration across the software development lifecycle, partnering with engineering, product, and infrastructure teams
• Establish quality metrics, reporting, and dashboards to provide visibility into risks, trends, and performance
• Lead complex testing efforts including integration, performance, and system-level validation
• Influence release readiness, quality gates, and production validation strategies
• Identify systemic quality gaps and drive continuous improvement initiatives
• Serve as a subject matter expert and thought leader for QA practices across the organization
• Recruit and lead a team of Quality Assurance Analysts onshore/offshore.

Required Qualifications:

• 8-12 years of experience in quality assurance with deep, hands-on expertise across manual and automated testing of Java, Python and.NET applications
• Proven experience building QA functions, frameworks, or strategies from the ground up
• Advanced experience with test automation frameworks and tools, including design and implementation
• Experience evaluating and implementing AI-driven testing tools or capabilities
• Strong expertise in QA methodologies, test strategy, and software development lifecycle practices
• Experience working in Agile and DevOps environments with the ability to influence quality across teams
• Demonstrated ability to define standards, best practices, and scalable QA processes
• Ability to solve complex, ambiguous problems and drive high-impact outcomes independently
• Strong cross-functional collaboration skills with the ability to influence without direct authority
• Excellent communication skills, including the ability to translate technical concepts to non-technical stakeholders

Preferred Qualifications:

• Experience in managed services, enterprise platforms, or highly integrated system environments
• Experience with performance, security, and API testing strategies and tools
• Familiarity with cloud platforms and modern application architectures
• Experience selecting and implementing QA tools, platforms, or enterprise testing solutions
• Experience driving quality initiatives across multiple teams or departments
• Exposure to data-driven testing, observability, or quality metrics frameworks

Enjoy the flexibility of our hybrid work model. Our business casual working environment fosters collaboration and productivity.

• This position may be based in Tulsa, OK; Marietta, GA; or Reston, VA
• Hybrid work environment with a combination of in-office and remote work based on department expectations
• Participation in in-office collaboration days as determined by leadership
• Occasional extended hours may be required to support releases or critical initiatives.

Ability to sit for extended periods of time

• Extensive use of hands and fingers for typing and computer work
• Visual focus required for reviewing systems, data, and documentation for extended periods

Exempt/Salaried Fulltime Position with no travel requirements. Direct reports of 2-3 contractors. Safety sensitive: No

Ready to join a team that values trusted connections? Apply now! Equal Opportunity Employer SageNet is committed to a skills-first approach when it comes to hiring. It is the policy of SageNet to provide equal employment opportunity to all employees and applicants without regard to race, color, sex, age, religion, national origin, disability, veteran or military status, marital status, or any other legally protected status. SageNet strictly prohibits and does not tolerate discrimination, harassment, or retaliation on the basis of any legally protected status.