Support Specialist

TBI Airport Management, Inc.
Hollywood Burbank Airport
Job Description
Operations Support Specialist
Reports to: Operations Management
Status: Non-Exempt Union
Pay Rate: $31.81/hr.
Schedule: Schedule based on seniority bidding system:
Sunday - Wednesday 5:30 a.m.-3:30 p.m.
Sunday - Wednesday 2:00 p.m.-12:00 a.m.
Saturday - Wednesday 5:30 a.m.-3:30 p.m.
Saturday - Wednesday 2:00 p.m. - 12:00 a.m.
General Description:
Under the general supervision of Operations Management or designee, the Operations Support Specialist
supports the Operations Department in both planning and day-of activities and tasks.
Essential Job Functions:
Typical Tasks
? Performs gate and terminal counter management functions, both planning and day-of gate scheduling
and analysis in accordance with policies and procedures including projections, irregular operations, and
other situations.
? Issues and files Notices to Airmen (NOTAMs) to report airport conditions that impact operation of
aircraft and ensures prompt communication to stakeholders when the Operations Supervisors are
unable.
? Performs aircraft escorts on the movement area for aircraft under tow or being taxied to various parking
positions around the airport.
? Creates, maintains, and analyzes GIS data, and perform related functions with data including but not
limited to Part 77, assets, and navigational/visual aid interference evaluation.
? Analyzes and prepares information to support decision-making and data review.
? Monitors various systems and takes appropriate action, including stakeholder notification and
preemptive planning or coordination.
? Provides support in recordkeeping and training requirements, including Part 139 recordkeeping, audits,
emergency management, movement area, and other areas.
? Provides support in emergency situations as required.
? Escort vendors/contractors in terminal or air operations area.
? Attend a variety of meetings and ongoing training, including department, airport, and stakeholder.
? Performs inspections of terminal facilities, common use equipment, vendors, and contractors.
? Works on assigned projects and/or project teams.
? Provides support to Operations Supervisors.
Revised: 06/03/2026 1
? Perform other duties as assigned.
Qualifications:
Education:
? Graduation from an accredited college or university with a Bachelors Degree in Aviation Management,
Business Administration, Aeronautical Science, or closely related field. Or Associates Degree and two (2)
years of experience in a communications center, or airport operations.
License and Special Requirements:
? Possession of a valid California Drivers license.
? Obtain and maintain security clearance as required by role and TSA regulations.
Supplemental Information:
Knowledge of:
? Principles and practices of airport operations, airport security, and aviation management
? Modern safety principles, practices, methods, and techniques
? Administrative and clerical procedures and systems, such as word processing, file management, and other
office procedures and tools
Skill to:
? Safely operate Authority vehicles and safely work around aircraft, moving equipment, and facility
environments
? Operate modern office equipment
? Operate public safety and aeronautical radio systems
? Utilize variety of computer systems, programs, and software related to department activities and operations
Ability to:
? Work shifts, that include nights, weekends, and holidays.
? Learn and understand 14 CFR 139, 49 CFR 1542, and all other federal, state, and local rules, regulations,
standards, guidance, directives, and other documents related to airport operations and security.
? Work effectively in groups and as an individual
? Express oneself clearly, both in oral and written form
? Establish and maintain effective working relationships
? Follow written and oral instructions
? Communicate clearly over telephone and radio systems
? Safely perform duties in the vicinity of aircraft, moving equipment, and facility environments
? Analyze data from a variety of sources
? Prepare clear, concise, and comprehensive reports, records, correspondence, and other written materials
Interested Candidates may apply by clicking the link below and completing the online assessments:


Revised: 06/03/2026 2