Security Officer

Security Officer Security Clearance Dispatch OperatorOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.Job Description As a Security Officer Security Clearance Dispatch Operator in Rochester, NY, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. As a Dispatcher supporting an aerospace and defense location, you will coordinate communications, monitor alarm activity, document incidents, and direct response resources to help maintain a secure environment. You will provide professional customer service, maintain accurate records, and serve as a critical communication link for security-related operations. Join Allied Universal's agile, reliable, innovative team, where caring culture, teamwork, and integrity guide every shift.Position Type: Full Time Pay Rate: $22.00 / Hour Job Schedule: Day Time Mon 11:00 PM - 07:00 AM Fri 07:00 AM - 03:00 PM Sat 07:00 AM - 03:00 PM Sun 11:00 PM - 07:00 AMWhat You'll Do:Provide customer service to personnel, visitors, and/or contractors at an aerospace and defense location by carrying out site-specific procedures, access protocols, and emergency response activities as appropriate.Monitor incoming calls, radio communications, alarms, and other dispatch-related systems; accurately document and relay information to appropriate personnel and/or responding teams.Coordinate responses to incidents, service requests, and critical situations in a calm, problem-solving manner, following established escalation procedures.Maintain detailed activity logs, incident reports, dispatch records, and other required documentation in accordance with site-specific policies.Support access control and visitor management activities, including verifying credentials and directing authorized individuals to appropriate locations.Minimum Requirements:An active DoD Secret Clearance is required.Experience with alarm panels is preferred.Comfort using a computer or tablet is preferred.Customer service experience is preferred.A guard card or license is preferred.Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.Possess a high school diploma or equivalent.As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.A valid driver's license will be required for driving positions only.Why Join Us:Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.Career Growth: Get paid training and access to career growth opportunities.Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.