Operations Administrator / Administrative Assistant

Administrative Assistant

The Administrative Assistant will play an integral role in supporting the day-to-day operations of our Hauling Depot. This role will primarily support operations management, overnight dispatchers alongside them, and the drivers and collection helpers on routes over the phone. The ideal candidate will have strong communication skills, computer skills, and the ability to multi-task.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Maintain comprehensive operational records including route sheets, work orders, and service documentation.
• Check-in and communicate with drivers and collection helpers around shift times daily
• Data entry regarding driver surveys, hours, miles, fuel, etc. on route sheets/logs
• Coordinate with dispatch on daily route assignments and changes.
• Make corrections (productivity data) within 24 hours.
• Enter productivity entry for previous day. All productivity must be entered within 48 hours of route completion.
• Receive and assist occasional customer service calls and communicate between drivers on routes
• Collect daily tickets and DVIR's for processing; also injury/accident reports as needed
• Contact sales and/or customer service departments in case of service issues and updates
• Organize and distribute all paperwork from drivers or other staff
• Utilize system functionality for all functions of operations requiring data entry and accuracy.
• Coordinate and schedule operational meetings and training sessions.
• Prepare meeting agendas and record minutes for operations meetings.
• Maintain updated contact information for all operations personnel.
• Distribute important operational updates and policy changes to team members.
• Assist in maintaining records required for regulatory compliance.
• Help prepare documentation for audits and inspections.
• Assist with incident report documentation and filing.
• Trained in house to dispatch if interested and need arises
• Manage internal filing systems (both digital and physical) for operational documents.
• Prepare and distribute daily, weekly, and monthly operational reports.
• Compile data for regulatory compliance reporting.
• Assist in analyzing operational data to identify trends and improvement areas.

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary Range Minimum

USD $45,000.00/Yr.

Salary Range Maximum

USD $60,000.00/Yr.