Automotive Sales Consultant

Job Summary Sells/leases new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards. Essential Duties and Responsibilities Completes LeadCar Toyota Wausau profile sheet, silent walk around, and demonstration drive with every prospect. Utilizes one of the most current forms of a LeadCar Toyota Wausau Sales Proposal sheet. Sells/leases and delivers a minimum of 10 units per month, and keeps 12 units 90 day average for participation in any sales contest. Approaches, greets with standard greeting, and offers assistance or direction to any customer who enters the dealership showroom or sales lot. Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Explains fully product performance, application, and benefits to prospects. Describes all optional equipment available for customer purchase. Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive. Utilizes VinSolutions prospecting and follow-up system. Exhibits high level of commitment to customer satisfaction. Knows and understands the federal, state, and local laws which govern retail automotive sales. Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals. Attends product and sales training courses as requested by Sales Managers. Keeps abreast of new products, features, accessories, etc. and their benefits to customers. Ensures that the Sales Managers have an opportunity to meet each customer. Turns 100 percent of closed deals to Finance and Insurance Manager, along with properly completed paperwork (insurance information, trade title, etc.). Writes complete sales orders and processes paperwork in accordance with established dealer policies. Delivers vehicles to customers, ensuring that the customer understands the vehicle’s operating features, warranty, and paperwork. Introduces customers to service department and collision center personnel. Emphasizes to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department and collision center. Follows up on all post-delivery items, tag/title work, “we-owes”, and special requests to be sure that all customers’ expectations are met. Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction. Maintains a prospect development system. Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Maintains professional appearance. Qualifications / Requirements Must be self-motivated with a positive attitude. Must have a competitive spirit. Must have a strong work ethic. Experience preferred but not necessary. Certificates, Licenses, Registrations A Wisconsin sales license must be maintained. A valid driver’s license must be maintained. We are an equal opportunity employer. All persons shall have the opportunity to be considered for employment without regard to actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law. We will endeavor to make a reasonable accommodation/modification for the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources by calling View phone number on click.appcast.io or by emailing View email address on click.appcast.io. #J-18808-Ljbffr