Licensed Property & Casualty Insurance Agent - Remote USA

Licensed Property & Casualty Insurance Agent - Remote USABe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working remotely, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!Our TTEC work-from-home team has 40 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Florida, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need.What You'll be DoingDo you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You'llAnswer incoming communications from customersConduct research to provide answers for customers to resolve their issuesSome upselling of products or services to existing customers may be requiredWhat You Can ExpectContinuing education paid for by TTECSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase pay of $20 to $20.50 per hour plus performance bonus opportunitiesAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. For more information.A Bit More About Your RoleWe're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.QualificationsWhat You Bring to the RoleActive Property and Casualty License6 months or more of customer service experienceHigh school diploma or equivalentRecognize, apply and explain your product or service knowledgeIntegrity to follow guidelines on maintaining members' privacyComputer experienceHigh speed internet (> 25 mbps)While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-inAdditional InformationAll your information will be kept confidential according to EEO guidelines.