Operations Coordinator - Food Production

Job Description

Job Description

Job Description: Operations Coordinator

Overview

• Job Title: Operations Coordinator
• Department: Operations
• Location: Minot, ND
• Reports To : Operations Manager or Plant Manager

Role Summary

The Operations Coordinator plays a vital role in ensuring the efficient, safe, and compliant daily operation of our food production manufacturing plant. This position acts as a central hub, coordinating communication, scheduling, and documentation between production, quality assurance (QA), maintenance, and logistics departments. The ideal candidate will be highly organized, possess excellent communication skills, and understand the fast-paced, regulated environment of food manufacturing.

Key Responsibilities

1. Production & Scheduling Support

• Coordinate daily and weekly production schedules, ensuring alignment with sales forecasts and inventory targets.
• Monitor production output and efficiency, tracking key performance indicators (KPIs) such as OEE (Overall Equipment Effectiveness), waste, and yield.
• Prepare and distribute daily production reports, summarizing performance, labor hours, and any operational issues.
• Manage and track raw material and packaging inventory used in production, communicating discrepancies to the Purchasing team.

2. Quality & Compliance (HACCP/GMP)

• Assist in maintaining documentation for HACCP (Hazard Analysis Critical Control Point) and GMP (Good Manufacturing Practices) compliance.
• Coordinate internal and external audits (e.g., FDA, SQF, BRC) by organizing necessary records and facilitating on-site logistics.
• Ensure all standard operating procedures (SOPs) are current, properly filed, and accessible to relevant personnel.
• Track and document corrective actions (CAPAs) related to quality and safety incidents.

3. Team Coordination & Communication

• Serve as the primary communication link between management, supervisors, and front-line production staff.
• Schedule and coordinate cross-departmental meetings (e.g., daily shift huddles, planning meetings).
• Assist in onboarding new employees by preparing necessary documentation, safety materials, and training schedules.
• Manage time-off requests and coordinate shift coverage schedules to ensure adequate staffing levels.

4. Administrative & Logistics

• Process and reconcile daily production orders and finished goods documentation.
• Coordinate with the Logistics/Warehouse team for timely staging of raw materials and shipping of finished products.
• Maintain organized physical and digital records for all operational activities, including batch records, cleaning logs, and equipment maintenance history.

Qualifications & Requirements

Required

• Education: High school diploma or GED equivalent. An Associate's or Bachelor's degree in Business, Operations Management, or a related field is a plus.
• Experience: 2+ years of experience in an administrative, coordination, or support role, preferably within a manufacturing, food production, or logistics environment.
• Technical Skills: Proficient in Microsoft Office Suite (Excel, Word, Outlook). Experience with ERP (Enterprise Resource Planning) or MRP (Material Requirements Planning) systems is highly desirable.
• Knowledge: Basic understanding of food safety principles (e.g., GMPs, HACCP).
• Must Pass Instant and Hair Follicle Drug Tests. Must Pass Background Check. Must Be able to Speak and understand English Fluently.

Preferred

• Prior experience in a heavily regulated industry.
• Fluency in [Specify language if relevant, e.g., Spanish] is a plus.
• Certification in HACCP or internal auditing.

• Organizational Skills: Exceptional ability to manage multiple priorities and deadlines in a fast-paced environment.
• Communication: Strong verbal and written communication skills, capable of interacting effectively with all levels of the organization.
• Attention to Detail: Meticulous approach to record-keeping and documentation compliance.
• Problem-Solving: Proactive in identifying potential scheduling or operational conflicts and recommending solutions.

Physical Demands

• Ability to sit or stand for extended periods.
• May require occasional walking through the plant environment (which can be noisy, wet, and temperature-controlled).
• Must be able to lift up to 25 lbs occasionally.