HR Operations Manager

You'll build and run the core people processes that keep our team supported and growing: how we onboard and offboard, how we manage performance and career growth, and how we recognize great work. You'll also own the implementation of our HRIS ( Rippling ), making sure it's configured to support the team as we scale.

This is a hands-on execution role — you'll be the one actually running these processes day to day, not just designing them from a distance. You'll use AI tools to optimize and streamline these processes, track outcomes compliantly, and run more efficiently as we scale.

Your Day To Day

• HRIS Implementation. Own the implementation and ongoing configuration of Rippling — job architecture, workflows, and system setup that supports the team as we grow.
• Performance & Career Pathing. Run our performance review and merit/promotion cycles, including calibration. Support and help evolve our career pathing framework so growth expectations are clear at every level.
• Onboarding & Offboarding. Build and run onboarding that gets new hires productive and engaged fast, and offboarding that's clean and professional every time.
• Learning & Development (Employee Recognition). Own our employee recognition programs, and support broader L&D efforts that help managers and employees grow.
• Benefits & Total Rewards. Help to support benefits administration and our annual renewal process with our broker; help ensure our rewards remain competitive, understood, and efficient.
• Immigration & Mobility. Support immigration needs ( H-1B and related) in partnership with dedicated outside counsel.

What Success Looks Like

• You're a hands-on executor who thrives running process, not just designing it
• Comfortable using modern HR tools ( Rippling or comparable) and AI-powered tools to make people processes faster, more scalable, and more efficient — while keeping compliant tracking and documentation intact
• Credible partnering with managers on performance conversations one day, and configuring an HRIS workflow the next
• Trusted by both employees and managers to handle things fairly and efficiently

What You Bring

• 8+ years of HR/HRBP experience
• Experience building from scratch at a growth-stage company
• Hands-on HRIS implementation experience ( Rippling or comparable) — configuring job architecture, workflows, onboarding/offboarding flows
• Experience running performance review, merit, or calibration cycles directly
• Experience supporting or building career pathing frameworks
• Experience building or running employee recognition and/or L&D programs
• Experience using AI-powered tools to optimize, track, and run HR processes more efficiently — with a clear understanding of how to do so compliantly (e.g., data handling, documentation, avoiding bias in AI-assisted decisions

Preferred Experience

• Experience operating in an Enterprise SaaS company
• Multi-entity or international HR experience
• Experience with Pave/Carta or similar benchmarking tools
• Experience supporting benefits administration/broker renewals
• Experience supporting employer-sponsored immigration cases ( H-1B or similar)