Security Field Manager

ARROW SECURITY is one of the largest privately held security guard companies in the United States with a 97% customer retention rate and an average client relationship of over 15 years. Our dedication to customer service runs deep throughout the entire organization and is what sets us apart from the competition. With our continued growth and mission focus we are looking to add a Security Field Manager Our Field Manager is central to keeping our clients' operations running smoothly, managing staffing and scheduling, supporting security teams in critical moments, and building strong client relationships. By collaborating across departments and upholding compliance and company standards, this role helps deliver exceptional service and an outstanding client experience every day. This does require frequent travel to various client sites and have to be flexible with hours! Handle scheduling of assigned security staff as congruent with client needs Train, mentor and support uniformed security officers Liaison with clients and coordinate communication of operations, through an effective and responsive approach Provide exceptional customer service Effectively manage people and costs while ensuring contract compliance Draft and update security post orders Drive operational accountability Perform unannounced inspections/visit client sites Other tasks as assigned. Position Requirements Must have 2 years' experience in managing security operations or accounts Ability to work in a team setting and structured environment, following strict processes Must be flexible in availability to tend to accounts when needed Ability to work in high pressure situations with firm deadlines Working knowledge of WinTeam & eHub platforms preferred Knowledge of Microsoft Office applications Must have Valid Driver's License The expected hiring range for this position is $60,000- $65,000 annually commensurate with experience and location. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at HR View email address on click.appcast.io Please include your full name, contact information and details about your request in the email. #J-18808-Ljbffr Arrow Security