Patient Registration Specialist | $18/hr

Job Description

Job Description

Key Personnel is seeking a Patient Registration Specialist to join a busy OBGYN clinic in the Tulsa, OK area.

Patient Registration Specialist Payrate: $18+/hr, DOE

Patient Registration Specialist Schedule: Works a rotating schedule. Must be okay with a varying start time between 7:45am and 8am, and a varying end time of 4:45pm and 5pm. Monday-Friday, no weekends and no holidays.

Patient Registration Specialist Summary:

Performs all functions necessary to facilitate a smooth check-in and check-out process for patients with minimum supervision keeping the needs of all customers in the highest priority. Welcome all guests into the office.

Patient Registration Specialist Responsibilities:

• Timely review of next day’s patient appointments, noting the status of insurance verification, paperwork
• needed, and payments due from patient.
• Represent the practice by being professional and welcoming as patients check in for their appointment.
• Instruct patients on sign in procedures.
• Provide patients with appropriate paperwork for new or updated accounts.
• Collect and copy/scan appropriate patient identification and insurance information.
• Collect copayments co-insurance, and/or outstanding balance due fees from patients.
• Follow practice procedures for proper handling of patient payments.
• Input updated patient information in patient’s account.
• Alert medical assistants when the patient is ready for triage.
• Respond to patient questions and concerns regarding wait times/scheduling conflicts.
• Respond to patient/visitor questions regarding facility procedures.
• Respond to telephone inquiries routed to the front desk.
• Schedule return appointments and provide patients with appointment reminder cards.
• At check-out, when needed, collect patient payment following practice protocol.
• Welcome all guests who enter the suite in a friendly and welcoming manner.
• Follow guidelines for all aspects of HIPAA/Compliance/Employee Handbook.
• Request office supplies from supervisor in a timely fashion.
• Keep the reception area in an orderly fashion.

Patient Registration Specialist Qualifications:

• High school diploma or equivalent required.
• Previous experience in a medical front desk setting required. This is not an entry level position.
• Previous experience in an OBGYN setting preferred.
• Previous experience with EClinicalWorks EHR software preferred.
• Must be able to communicate effectively and tactfully with patients and coworkers.
• Strong professional telephone skills and computer skills required.
• Must have the ability to perform several tasks simultaneously during peak workload situations. This is a very busy medical office with 8+ providers, must be comfortable working in a fast-paced environment.

Key Personnel Benefits

While on Key Personnel’s payroll, you can access Key’s benefits package, including health, dental, vision accident, critical illness, term life, short term disability, PTO and more!

For additional job openings visit:

Safety-Sensitive Designation: This position is classified as safety-sensitive due to duties involving direct medical care and patient safety. 

Employees in this role must remain fully fit for duty. They are subject to pre-employment, random, and reasonable-suspicion drug and alcohol screening.

Key Personnel is an Equal Opportunity Employer. A drug screen and a background check may be required.