Strategic Credit & Collections Lead - 3PL

Strategic Credit & Collections Lead

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

The Strategic Credit & Collections Lead is responsible for overseeing high-profile Accounts Receivable portfolio, largely centered on wholesale title 3PL customers. This role serves as the primary escalation point for complex receivable issues, partnering across internal and external stakeholders to identify root causes, drive resolution, and improve overall AR performance, largely driven by deduction recoveries triggered by chargeback, returns or other related transactions.

The successful candidate will combine strong analytical capabilities, business acumen, and relationship management skills to influence outcomes, mitigate risk, and deliver measurable results. This individual will regularly engage cross-functional stakeholders, translate portfolio trends into actionable insights, and use data to anticipate risks and opportunities before they impact AR performance.

The ideal candidate is intellectually curious, eager to learn, and motivated by the opportunity to grow within a high-impact environment where their strong AR execution, trend reporting, predictive analysis, and cross-functional problem solving will create meaningful enterprise value.

What You'll Do

1. Manage AR aging, accelerate cash conversion, and minimize bad debt risk

• Own assigned AR portfolio activity, with a focus on aging reduction, cash acceleration, deduction recovery, and timely resolution of past-due balances.
• Manage a complex "deduct and pay" environment with significant deduction volume by researching balances, validating claims, and coordinating with cross-functional partners to determine appropriate recovery action.
• Prioritize high-dollar invoices, aged balances, and high-value deductions to maximize cash conversion and reduce collectability risk.
• Partner directly with customers and internal stakeholders to resolve payment barriers, recover invalid deductions, and support timely dispute resolution.

2. Support stakeholder engagement, issue resolution, and business insight

• Partner closely with Account Management, Chargeback, Returns, Billing, BU Finance, and other cross-functional teams to research, escalate, and resolve complex AR issues.
• Prepare clear period-end updates and portfolio insights related to past-due balances, deduction drivers, cash conversion barriers, emerging trends, and potential collectability risks.
• Communicate findings, risks, recommended actions, and trend-based insights clearly to internal partners, customers, and leadership as appropriate.
• Build trust with internal and external partners through strong follow-through, accuracy, responsiveness, and ownership of assigned portfolio activity.
• Maintain disciplined documentation of key issues, follow-ups, escalations, and resolution status to support continuity and accountability.
• Apply curiosity, critical thinking, and attention to detail to identify root causes, challenge assumptions, and help drive timely resolution of customer and partner issues.

3. Support continuous improvement and value creation

• Identify and analyze recurring AR, deduction, dispute, and customer behavior trends that impact cash flow, margin protection, or operational efficiency.
• Recommend practical improvements to reduce manual effort, improve recovery timelines, and prevent repeat issues.
• Support reporting, analysis, predictive analytics, and process improvement efforts that strengthen portfolio visibility, forecast potential risk, and enable better business decisions.
• Demonstrate a growth mindset by actively learning the business, asking thoughtful questions, and contributing ideas that improve AR execution and enterprise value creation.

What You'll Bring

Minimum Requirements

Degree or equivalent and typically requires 2+ years of relevant finance experience and analysis.

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) View email address on click.appcast.io or (Canada) View email address on click.appcast.io.

Join us at McKesson!