Product Director, Search & Relevance

Job Description

As the Product Director, Search & Relevance, you'll shape how customers discover products through search. You'll own the vision, roadmap and execution for search relevance and experience, helping millions of users find what they need faster and easier. In this role, you'll lead a global team and influence a large global engineering organization to deliver meaningful, measurable outcomes. If you enjoy solving complex problems, working with data, and driving real business impact, this is a great opportunity to make your mark.

This role is hybrid, which means you will work some days on site at a Best Buy location and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process. For this role, you must be located within a drivable distance to our office in Richfield, Minnesota.

What you'll do

• Set the vision and roadmap for search relevance and customer search experience
• Lead and coach a global team of product managers
• Partner with engineering to prioritize and deliver high-impact improvements
• Use data and experimentation to improve relevance, conversion and engagement
• Establish clear metrics and KPIs to track search performance
• Bring structure and clarity to how search issues are identified and resolved

Basic qualifications

• 6 years of relevant product management experience (e.g. Dev, UX, Strategy)
• 3 years leading search or relevance-focused products at scale
• 4 years of direct people management and team management experience
• Proven success improving metrics like CTR, conversion, or engagement
• Strong data skills with experience using modern AI or analytics tools

Preferred qualifications

• 10 years of product management experience
• 5 years leading search or relevance-focused products at scale
• Experience with complex product catalogs or marketplace ecosystems
• Background in search technologies including understanding of search platforms, query understanding, retrieval, ranking and filtering
• Experience leading platform modernization alongside customer-facing improvements
• Experience working in ecommerce or marketplace environments
• Experience with AI-driven discovery/search strategies and implementing AI-enabled workflows within product teams

What's in it for you

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
Competitive pay
Generous employee discount
Physical and mental well-being support

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Benefits

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.