LTSS Service Care Manager

Pacer Group

Job Title: LTSS Service Care Manager (RN)

Location: Delaware (New Castle County) - Field-Based / Remote Hybrid

Duration: 6 Months (Potential Extension/Conversion)

Schedule: Monday - Friday, 8:00 AM - 5:00 PM EST

Pay Range: $35 - $41 hourly on W2

Job Summary

We are seeking an experienced LTSS Service Care Manager (RN) to support long-term services and supports (LTSS) members through comprehensive care coordination and case management. This role focuses on evaluating member needs, facilitating care plans, and ensuring access to appropriate healthcare and community resources to drive quality and cost-effective outcomes.

Key Responsibilities

Assess member needs and develop individualized care/service plans
Conduct level of care redeterminations and support transition of care activities
Coordinate with healthcare providers, specialists, and community resources
Facilitate communication between members, families, caregivers, and care teams
Perform home visits to assess member conditions and service needs
Monitor care plans and adjust based on member progress and outcomes
Provide education on healthcare services, benefits, and available resources
Assist members with needs such as housing, employment, and independent living support
Maintain accurate documentation in compliance with regulatory requirements
Collaborate with internal teams to improve care quality and service delivery

Required Qualifications

Bachelor's degree or equivalent experience
2-4 years of relevant experience in care management or case management
Active Delaware or Compact RN License
Valid driver's license and ability to travel for home visits
Experience with level of care assessments, transition of care, and case management
Strong computer proficiency

Preferred Qualifications

Experience working as a Service Care Manager
Experience evaluating elderly or disabled populations
Knowledge of medication reconciliation processes

Key Skills

Care coordination and case management
Clinical assessment and documentation
Communication and stakeholder collaboration
Problem-solving and resource navigation

Performance Expectations

Conduct approximately 4-5 member assessments per week
Complete 4-5 level-of-care redeterminations per day
Maintain compliance with all care management and documentation standards

Work Environment

Combination of remote work and field-based member visits
Collaborative team environment supporting LTSS population

Apply

Vacancy posted 1 day ago

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