Outlet Sales Leader (San Rafael)

RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.

RH is seeking an Outlet Sales Leader to lead a high-energy, results-driven sales team in delivering unexpected and extraordinary experiences for our customers, both internal and external. Partnering with cross-functional teams, this role drives sales excellence, fosters brand loyalty, and cultivates world-class customer relationships. The ideal candidate is a passionate leader who educates, motivates, and empowers their team to exceed goals while embodying the RH brand.

YOUR RESPONSIBILITIES
Drive sales performance by setting clear goals, monitoring key performance indicators, and implementing strategies to exceed revenue and margin targetsEnsure all Team Members are trained in product knowledge, selling techniques, and company policies to deliver an extraordinary customer experienceImplement ticketing, price changes, and scheduled markdowns in alignment with company standards and timelinesBuild and maintain client outreach lists to foster relationships and drive repeat businessMaintain elevated brand standards in all aspects of merchandise presentation, store appearance, and customer interactionsPartner with cross-functional teams to ensure seamless coordination of sales, operations, and customer service initiativesUphold operational excellence by ensuring compliance with safety, inventory, and visual merchandising standards
OUR REQUIREMENTS
2+ years of leadership experience in retail, preferably in home furnishingsDemonstrated history of exceeding sales targets through exceptional leadership, strategic execution, and customer engagementProficiency with Mac operating systems, iOS devices, Microsoft Office, Google applicationsFlexibility to work a dynamic schedule across all operational hours
OUR PHYSICAL REQUIREMENTS
Lift and move items up to 50 lbs, using proper equipment and safety techniquesManeuver throughout the sales floor and stockroomRole entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbingRH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
Full timePosting Date: 2026-06-10