IDR Administrative Specialist
Blue Cross and Blue Shield of Kansas
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information, please see: Are
you ready to make a difference? Choose to work for one of the most
trusted companies in Kansas.
- Why Join Us?
- Make a Positive Impact: Your work will directly contribute to
the health and well-being of Kansans.
- Family Comes First : Total rewards package that promotes the
idea of family first for all employees. Paid vacation and sick leave
with paid maternity and paternity available immediately upon hire
- Professional Growth Opportunities: Advance your career with
ongoing training and development programs.
- Dynamic Work Environment: Collaborate with a team of passionate
and driven individuals in a work environment that promotes
flexibility.
- Trust and Stability: Work for one of the most trusted companies
in Kansas with over 80 years of commitment, compassion and
community.
- Inclusive Work Environment: We pride ourselves on fostering a
workplace where everyone is valued and respected.
Benefits & Perks
Rewards package
Job Summary The IDR (Independent Dispute Resolution) Administrative Specialist is
responsible for the intake, review, and routing of operational work
items to ensure accurate and timely processing. This role applies
standardized business rules to assess eligibility, perform data entry,
and advance work through defined workflows. The Specialist supports
operational efficiency by maintaining accuracy, timeliness, and
compliance with internal guidelines and externally driven requirements,
including regulatory changes. This position requires a high level of
attention to detail, consistency in applying rules, and the ability to
adapt to evolving processes, including those influenced by federal
guidance such as CMS.
"This position is eligible to work hybrid or onsite in accordance with
our Telecommuting Policy. Applicants must reside in Kansas or Missouri
or be willing to relocate as a condition of employment."
What you'll do
designated systems to ensure proper tracking and documentation.
rules to determine appropriate next steps.
completeness and data integrity.
process based on established workflows.
productivity standards.
escalates exceptions or unclear scenarios as needed.
business changes, including those driven by CMS or other governing
entities.
improvement discussions to ensure alignment and continuous
improvement.
criteria, and system requirements.
What you need**
Knowledge/Skills/Abilities
- Must be able to learn and apply federal and Blue Cross Blue Shield
Association IDR eligibility and processing requirements for BCBSKS
owned and serviced contracts.
- Work with high degree of accuracy and demonstrate ability to follow
tructured processes and apply consistent decision-making
- Effective time management and ability to meet deadlines
- Basic analytical skills to review and interpret information against
defined criteria
- Adaptability to process changes and evolving regulatory requirements
- Understand sequential workflow procedures.
- Proficiency with operating systems and standard business software
- Demonstrated verbal and written communication and human relation
skills with the ability to interact positively at all levels with
internal and external peers.
Education And Experience
High school graduate or equivalent is required.
Education or Experience in administrative processing, claims,
credentialing, or healthcare operations preferred.
Minimum two years of experience BCBSKS operational experience to include
customer service, claims or membership OR 3 years demonstrated
experience working with medical insurance or data entry and system-based
workflow management is required.
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