Reservationist

Reservationist

Miller & Lux Restaurant More Info

700 Terry A Francois Blvd, San Francisco, CA 94158, United States Part Time • Hourly ($26.00 - $28.00) Expires: Sep 17, 2026

143 people viewed

Job Description

About Us

Miller & Lux - a Tyler Florence steakhouse

To assist guests with reservations for dinner and special events as any other inquiries or information regarding Miller & Lux.

The Reservationist will assist the management team and Private Events Director and any necessary doings for bookings no limited to.

Reservationist Responsibilities:

• Working with Maître d' answering phone calls, returning voicemails, email responses
• Google search Open Table Guests and add any pertinent information to their profile
• InDesign – Menu edits, printing, and updating the website with the current menu training provided
• Continually strive to further education as it relates to food, beverage, and service
• Lead by example by providing excellent hospitality and service at all times
• Anticipate the needs of the restaurant and act upon them
• Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.

Private Events Assistant Responsibilities:

• Assist with marketing outreach to conventions, corporate groups, meeting planners, DMCs, hotel partners and others to generate event leads.
• Research upcoming conventions and conferences and identify potential group dining and private event opportunities.
• Support outreach campaigns, maintain prospect lists, and coordinate follow-up with convention and event contacts.
• Track outreach activity, leads, and opportunities while supporting the Event Director & upper management with administrative and marketing initiatives.

Qualifications:

• US Work Authorization (Required)
• Minimum 2+ years of comparable experience
• Must be fluent in English with excellent written and verbal communication skills
• Strong interpersonal skills
• Acute attention to detail
• Effective problem-solving skills
• Ability to thrive in a high-pressure, fast-paced environment
• Exceptional standards for cleanliness, grooming, and safety
• Flexible schedule, including weekends, and on Holidays
• Food Safety Certification
• Responsible Beverage Certification
• Able to stand/walk for long periods of time
• Develop relationships with guests to create & maintain guest retention
• Experience in dealing with very high end/VIP clientele
• Strong computer literacy, administrative skills, and high-level organization
• Process driven and able to implement operating procedures that will continue to maximize efficiency

Compensation Package Includes:

• Competitive Pay
• Medical Benefits

Job Type: 30-40 hours Full-time

Physical Setting: Restaurant setting – located at Chase Center part of the Golden State Warriors campus. With fine dining experience, we cater to a diversified clientele.

Schedule: 6 to 8 hour shift Primarily Monday – Friday with occasional weekend and holiday shifts based on Restaurant needs

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Compensation: Hourly ($26.00 - $28.00)

Benefits & Perks: Health Insurance, Commuter Benefits, Dining Discounts, Wellness Program

Required Skills:

• Customer Service Orientation
• Team Collaboration
• Adaptability
• Leadership
• Sales Acumen
• Conflict Resolution
• Time Management
• Attention to Guest Experience