Assistant Store Manager I

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers, the brand is committed to inclusive, courageous, and innovative design. As an Assistant Store Manager, you’ll partner with the Store Manager to drive sales performance, operational excellence, and team development in a luxury retail environment. Key Responsibilities Support the Store Manager in achieving sales goals through forecasting, planning, and executing category initiatives. Monitor KPIs and adjust strategies as needed to meet business targets. Create an inclusive, high‑energy environment that meets Coach Service standards and resolves customer issues promptly. Recruit, onboard, and coach team members; foster a collaborative culture and build a strong talent pipeline aligned with brand vision. Support virtual shopping, clienteling, and customer data acquisition; leverage social media trends to enhance the customer experience. Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships. Collaborate with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams. Qualifications 1+ years of leadership experience in retail or service industries; luxury/fashion background preferred. Strong customer focus and ability to thrive in a fast‑paced environment. Proven ability to inspire and motivate teams to exceed performance standards. Excellent communication, problem‑solving, and conflict‑resolution skills. Proficiency in Microsoft Office and retail systems; knowledge of omni‑channel services and clienteling strategies. Fluency in English; additional language skills an advantage. Schedule & Physical Requirements Ability to work a flexible schedule, including nights, weekends, peak busy season, and high‑traffic retail days (public holidays included). Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally) and perform tasks such as climbing, bending, kneeling, and maneuvering sales floor and stockroom. EEO Statement Coach is an equal opportunity and affirmative action employer. All employment decisions are made without regard to age, sex, sexual orientation, gender identity, guardian or alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected characteristic prohibited by applicable law. Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at View phone number on click.appcast.io or View email address on click.appcast.io. Benefits Medical, dental, and vision insurance 401(k) plan Paid paternity and maternity leave Commuter benefits Disability insurance and tuition assistance #J-18808-Ljbffr Dormont Manufacturing Co