Customer Experience Supervisor — Service Delivery
EssilorLuxottica
EssilorLuxottica in Dallas, TX is seeking a Service Delivery Supervisor to directly manage customer service agents on and off the phone. You will drive KPI performance, coach employees, and align daily activities with brand objectives to ensure a superior customer experience. Collaborate with training and BI teams to develop tools, monitor quality, and implement process improvements. The role requires a Bachelor’s degree and 3+ years of leadership in a high-volume environment. #J-18808-Ljbffr EssilorLuxottica
Vacancy posted 4 days ago
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EssilorLuxottica
Dallas, TX3 days ago
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