General Manager

Summary of Position This position leads and supports daily food service operations across the district, driving excellence in customer service, food quality, team development, and client satisfaction. The role is responsible for overseeing operations, coaching and developing staff, managing costs, and creating a clean, safe, and welcoming dining experience for students, staff, and school partners. You will report to the District Manager. Responsibilities Lead and oversee daily operations of the Food Service Department, including direct client interaction and overall account performance. Manage, hire, train, and develop managers and staff; set expectations, evaluate performance, and resolve issues. Build and maintain strong relationships with district leadership, including administrative staff and Board of Trustees. Develop and manage the annual budget, ensuring targets are met for labor, food costs, and overall financial performance. Ensure standards in food quality, safety, sanitation, customer service, and operational efficiency, while driving program growth and participation. Qualifications High school diploma, GED, or equivalent vocational training required; bachelor’s degree in food service management, nutrition, culinary arts, business, or related field preferred. 5+ years of food service and fresh food production experience, including 2–3 years as a Food Service Director, preferably within the K-12 market. Experience managing food cost controls, P&L accountability, production, sanitation, catering, and K-12 food service operations. Proficiency in Microsoft 365 applications, POS systems, and online reporting platforms. Valid drivers license with the ability to pass an MVR audit, nationwide criminal background check, and fingerprint analysis. At SLA , we believe great work starts with great people. Thats why we offer Monday–Friday, day‑shift schedules , competitive pay, and a benefits package designed to support your life — both at work and at home. Eligible employees enjoy comprehensive medical, dental, and vision coverage , paid time off, a 401(k) with pre‑tax and Roth options , employer‑contributed Health Savings Accounts , and access to wellness tools like Telemedicine and an Employee Assistance Program . We also offer employee discounts and flexible options when life changes. If you’re looking for stability, work‑life balance, and a company that truly invests in its people , SLA may be the perfect fit. We are an Equal Opportunity Employer, Gender/Minority/Veterans/Disabled and participates with E-Verify Employment Eligibility Program #J-18808-Ljbffr