Patient Access Representative, PRN

Patient Access Representative (PRN) Hours: PRN (as needed); must be able to work 1–2 days per week during day shift hours. Job Summary Performs all tasks related to the EHR admission/discharge process of outpatient and inpatient visits. Collects and verifies accurate patient demographic and insurance information at each registration. Generates registration visits for multiple patient types, including surgical, physician office visits, and patient transfers. Manages the registration hotline on a 24/7 basis and the hospitalist hotline. Accepts patient payments and issues receipts, provides patient information, completes required forms, and scans documents daily. Qualifications Minimum Education: High School diploma or equivalent Minimum Experience: Customer service experience required Minimum of 1+ year of experience in a healthcare setting Preferred Experience: Hospital registration and/or insurance experience Skills & Abilities Strong organizational skills with high attention to detail and analytical ability Ability to exercise sound judgment, follow direction, and maintain accuracy Professional telephone etiquette and strong verbal and written communication skills Self-starter with the ability to work independently and maintain good attendance Software General proficiency with typing/keyboarding and PC skills Experience with Microsoft Office (Outlook, Word, Excel) preferred City of Hope is an equal opportunity employer. #J-18808-Ljbffr