Salesforce Trainer

About the Role Litify is seeking a dynamic and talented Salesforce Trainer (Product Enablement Manager) to join our Professional Services team. A Product Enablement Manager’s typical day consists of prepping for or facilitating live training for customers and partners. In addition to training, a day might involve creating engaging eLearning content, revising technical documentation, and developing instructional and certification programming. You are someone who enjoys working collaboratively and independently, and are comfortable researching independently and reaching out for guidance. You have extensive experience working in a customer-facing role. You are creative, and enjoy both problem solving and big-picture planning. You thrive in a fast-paced start up environment, and are looking for opportunities to grow your own technical skills. Salesforce certifications are not required, but a plus, and you will have the opportunity to earn certifications in your time at Litify. In this role, you will Develop a comprehensive functional and technical understanding of the core solutions offered by Litify, with a focus on our AI tools Develop and deliver instructional content and live training events for implementation partners and internal resources focused on configuration Develop and deliver customized training programs for end users and system administrators based on the unique needs of each client org Review product documentation to determine gaps and create plan for external and internal facing documentation Develop and maintain onboarding and certification programs for clients and partners Assist in configuring, monitoring, and evolving an LMS You have Experience with Salesforce and demonstrated technical aptitude with Salesforce Experience working with AI tools Experience creating technical documentation and job aides Experience delivering live training (virtual and/or in person) Excellent written, verbal, and oral communication with experience making presentations to major stakeholders Experience in a customer-facing role, ideally with a SaaS product (or similarly complex product) Flexibility to travel with limited notice up to 25% of the time Preferred Qualifications Strong Salesforce background and an interest in growing technical skills; SF credentials not required but a plus Disclosure The estimated base salary range for this role is $75,000-85,000. You will also be offered a bonus and benefits. Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. The range above is for the expectations as laid out in the job description; however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate. #J-18808-Ljbffr Litify