Intake Coordinator

Intake Coordinator

Maxim Healthcare is seeking a compassionate, detail-oriented Intake Coordinator to join our team and play a vital role in ensuring timely and accurate patient care. This position works closely with the Client Coordinator and other staff to manage patient intake, coordinate services, and maintain high standards of customer service.

Key Responsibilities:

• Capture and communicate patient referral information to management teams
• Process and document incoming patient needs, service requests, and changes
• Inform patients accurately about available services
• Collaborate with operations to schedule appropriate personnel promptly
• Assist with new case openings in patient homes
• Record and report patient and employee concerns to appropriate parties
• Enter patient data into the system of record per company policies
• Support office staff with routine administrative duties
• Perform other duties as assigned

Qualifications:

• High School Diploma or equivalent required; LPN licensure and/or college degree preferred
• Minimum of 1 year of relevant experience preferred
• Ability to travel up to 70%
• Strong organizational and time management skills
• Excellent communication and customer service abilities
• Professional telephone manner and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, Teams)
• Ability to lift up to 15 pounds
• Spanish proficiency preferred.

Maxim Benefits:

Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program

Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits

Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program

*Benefit eligibility is dependent on employment status. About Maxim Healthcare Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed. Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.