Director of Construction Operations

Benefits:

401(k) matching

Company car

Competitive salary

Dental insurance

Paid time off

About the Role:

Trinity Services is looking for a driven and experienced Construction Operations Manager to lead and grow our team in Knoxville, TN. This is an exciting opportunity to take ownership of day-to-day construction operations at a company that prides itself on quality craftsmanship and exceptional service. If you thrive in a fast-paced environment and love building something great, we want to hear from you.

Success in this role will be measured by project completion times, profitability, customer satisfaction, team accountability, and improved company cash flow.

Responsibilities:

Oversee daily construction operations including scheduling, project coordination, and project manager and crew management

Manage all projects from kickoff through completion

Ensure all projects are delivered on time, within scope, and within budget

Coordinate with subcontractors, suppliers, and vendors to maintain workflow efficiency

Conduct site inspections to enforce quality control and safety compliance standards

Serve as a key point of contact between field teams and company leadership

Identify operational inefficiencies and implement process improvements

Monitor job profitability, gross profit margins, budgets, change orders, and production performance.

Ensure complete and accurate job documentation in PSA, Encircle, Xatimate, and all company required systems, including photos, notes, change orders, and closeout documentation.

Drive cash flow by ensuring projects are completed invoiced profitable and collected in a timely manner

Own the timely completion of every project and eliminate production bottlenecks.

Accountability-Lead and develop Project Managers, Superintendents, and field teams through coaching, accountability and performance management.

Requirements:

3+ years of experience in construction operations management or construction management

Background in roofing, exteriors, or restoration is strongly preferred

Proven ability to manage multiple projects and crews simultaneously

Strong knowledge of construction safety regulations and compliance standards

Excellent communication, leadership, and problem-solving skills

Proficiency with project management software and scheduling tools

Valid driver's license and reliable transportation required

Xactimate Experience

About Us:

Trinity Services is a trusted name in the Knoxville, TN area, delivering top-quality roofing, siding, and exterior restoration services to residential and commercial clients. Our customers choose us for our integrity, attention to detail, and commitment to getting the job done right the first time. We foster a team-first culture where hard work is recognized and employees are empowered to grow their careers.