Electronic Data Interchange Coordinator

Role Description

We are looking for an Electronic Data Interchange (EDI) Coordinator to join our Merchandising Execution Team. This individual will report into our Manager of Merchandising Execution and serve as the primary point of contact for all EDI operations. In this position, you will be responsible for:

• Vendor onboarding
• Transaction monitoring
• Issue resolution
• Ensuring seamless integration between EDI, internal systems, and business operations

If you enjoy collaborating on system integrations, data mapping, and issue resolution, while ensuring accuracy and creating automations, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states:

• Arizona
• Delaware
• Florida
• Georgia
• Kentucky
• Nevada
• New Jersey
• New York
• North Carolina
• Ohio
• Rhode Island
• South Carolina
• Tennessee
• Texas
• Virginia
• Washington

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Non-Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility

Base Salary: $71,000 – $88,500 per year

Responsibilities

• Coordinate configuration, testing, and maintenance of EDI transactions with external EDI provider and trading partners, including 850 (Purchase Orders), 855 (Purchase Order Acknowledgments), 856 (Advance Ship Notices), and 810 (Invoices).
• Proactively monitor daily EDI transmissions to identify failures, errors, or delays; investigate failed or rejected transactions and coordinate reprocessing with vendors, internal teams, and EDI provider to prevent operational disruptions.
• Serve as the primary liaison between internal teams, external vendors, and EDI partner and own day-to-day relationship with third-party EDI provider, including issue escalation, prioritization, and performance tracking.
• Lead end-to-end onboarding of new vendors into the EDI program, including requirements gathering, testing, validation, and go-live coordination.
• Develop, standardize, and maintain all EDI documentation, process guides, and support materials.
• Ensure accurate data flow between EDI platform, internal ERP system, and PO Management software.
• Work closely with Merchandising, IT, and Accounting teams to resolve data discrepancies, maintain seamless transaction flow, and promote EDI best practices across teams.
• Track EDI performance metrics, including error rates, vendor compliance, and onboarding timelines and use them to identify trends in transaction errors to recommend process improvements.

Qualifications

• Bachelor's degree in Information Systems, Information Technology, Supply Chain Management, Business Administration, Operations Management, a related field, or equivalent work experience
• 2+ years of experience working with EDI systems, trading partner onboarding, and transaction lifecycle management
• Strong working knowledge of EDI document types (850, 855, 856, 810) and standard mapping processes
• Experience troubleshooting across multiple systems, including EDI platforms, ERP systems, and order/PO management tools
• Experience working with EDI service providers (LBMX, TrueCommerce, etc.)
• Strong analytical and problem-solving skills, especially in data troubleshooting
• Excellent communication skills for coordinating across external partners and internal departments
• Ability to manage multiple priorities in a fast-paced environment
• Ability to work well both independently and in a team setting
• Detail oriented mindset with strong organizational skills

Benefits

• Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
• 401(k) with up to 4% company match
• Paid vacation, sick time, and holidays
• Company-paid basic life insurance and long-term disability
• Discounted auto, home, and pet insurance programs
• Flexible Spending Account (FSA)
• Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
• Company-provided equipment and one-time $250 work from home stipend
• $750 annual professional development budget
• $25 monthly Grubhub credit
• Company rewards and recognition program
• And more!