Director, Digital Experience & Customer Insights
Brobston Group
Bloomingdale's is seeking a Director of Customer Insights and Advocacy to lead the end-to-end digital customer experience. You will integrate customer insights with digital performance and business priorities to enhance discovery, engagement, conversion, and the overall online journey.
You will own sitewide experience, content strategy, analytics, and reporting, and steer campaigns and promotions with cross-functional partners.
#J-18808-Ljbffr- ...day. We are seeking a Senior Director, Creative & Digital Experience to serve as a key leader within our... ...editorial storytelling and insight-led and performance-minded creative... ...retail, and digital channels, ensuring customers experience a more connected and engaging...CustomerFull timeWork at officeRemote work3 days per week
$144.25k - $256.25k
...ExpressDescriptionDirector, Digital Brand ExperiencesThe... ..., marketing, and experiences. We have an ambitious... ...Global Brand Strategy & Insights (GBSI) team sits within... ...that address evolving customer needs, deliver... ...for a high-performing Director to lead strategy and product...Customer$141.37k - $201.96k
...Career Opportunities: Director- Digital Insights & Optimization (12493) Requisition ID 12493 -Posted... ...This leader owns website analytics, customer journey performance, testing strategy... ...across acquisition and existing customer experiences. The role serves as the central point...CustomerLocal area$180k - $200k
## Director, Digital Employee ExperienceApply: Hybrid: New York, New York... ...own the digital employee experience across our global corporate... ....*Experience Measurement & Insights** Own the framework for measuring... ...brainstorming settings. **Customer Focus**: Is dedicated to...CustomerFull timeLocal areaShift work- ...Bloomingdale's is seeking a Director, Customer Insights & Advocacy to lead the end-to-end sitewide customer experience across our digital platforms in New York. You will align customer insights, analytics, and business priorities to improve product discovery, engagement...Customer
- ...member for the role of Design Director to join our Digital Channels team. This role... ...for BNY's flagship client experiences across the enterprise and... ....User Research & Insights: Guide the execution of comprehensive... ...that champion exceptional customer experiences. Oversee the...CustomerWorldwideFlexible hours
- Optimum is seeking a Director of Digital Insights & Optimization to lead a team driving digital growth... .... You will own website analytics, customer journeys, testing strategy, and optimization... ...acquisition and existing customer experiences. The role requires deep expertise in...Customer
$81.6k - $90k
...access Enrollment Management digital platforms, obtaining... ...than 12,000 students. The Director, Digital Experience and Strategy leads and manages... ..., and high-level customer service. Key Responsibilities... ...interpret data for actionable insights, and drive data-informed decisions...CustomerWork experience placementInternshipWork at officeRemote work$214.9k - $358.1k
...Senior Director leading digital experience marketing strategy and execution across Pfizer's customer-facing platforms including PfizerForAll and VaxAssist. Reports to VP of Brand... ...Proficiency using performance insights and channel analytics to optimize digital...Customer$95k - $125k
...thrive – in our offices or yours. Job Summary The Digital Experience Manager will help shape how SHI’s digital customer engagement platform, SHI One, is positioned,... ...cases that demonstrate immediate value, such as insights, lifecycle visibility, and comparison tools....CustomerImmediate startWorldwideFlexible hours- ...innovative SaaS solutions, AI-powered insights, and emerging technologies that deliver... ...global brand, bring compelling customer stories to life, and help drive the next... .... The opportunity The Senior Manager, Digital Experience & Growth owns the performance and continuous...CustomerRemote workWork from homeFlexible hours
$64.4k - $70.8k
...delivery lead for member-facing digital campaigns, content, and... ...markets. Reporting to the Director, Member Experience, the Digital Member Experience... ...production/management, and customer service experience,... ...with the ability to interpret insights and apply learnings to improve...CustomerLocal area$192.1k - $320.23k
...people leaders hold the key to the employee experience, shaping culture, driving performance,... ...platform, enhancing personalization, insights, and client experience. Establish standards... ...skills. Ability to interface with customers to gather business needs and present...CustomerWork from home- ...empower advisors with compliant, data-driven insights. You'll bridge investment product expertise with digital innovation, creating experiences that turn complex data into actionable... ...product vision that delivers value to customers Manages discovery efforts and market...Customer
- Abbott is seeking a strategic and data‑driven Senior Manager, Digital Insights and Analytics to elevate the enterprise Customer Experience Index (CEI) and scale Voice of Customer (VoC) capabilities. You will embed an insight‑led approach to improve engagement, satisfaction...Customer
- ...Chase is seeking a Product Director for Growth Experiences in Digital Channels based in New York. You will lead customer-centric development and own growth OKRs across channels, guiding a team of product managers to deliver discovery and shopping experiences for millions...Customer
$100k - $120k
...Manager Reporting to: Director Ecommerce & Marketing, Jonathan... ...American Glamour to our customers’ lives. Our work... ...driven, customer-focused CRO & Digital Experience Manager to optimize the end... ...experiments, and translate insights into actionable strategies...CustomerFull timeSummer workWork from homeFlexible hours$143.32k - $273.93k
...For our client, we are seeking a Digital Experience & Marketing Effectiveness Lead to join the team... ...optimized, and translated into better customer and member experiences across key... ...functional teams to turn data, testing, and insight into clear action that improves engagement...CustomerRemote workVisa sponsorship- Product Director, Growth Experiences, Digital Channels New York, NY, United States and 1 more Job Information Job Identification 210724082 Job Category... ...to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small...CustomerFull time
$90k - $180k
...leader within our agency, the Director, Digital Activation will be... ...Finance, Supplier Partner Team, Customer Development Team, Ad Ops, Media Investment, Insights/Analytics, and other digital... ...What You'll Bring:8+ years of experience managing biddable media campaigns...Customer- ...Optimum is seeking a Director of Digital Insights & Optimization to lead a team focused on driving growth through data-driven insights, experimentation... ...across acquisition funnels, landing pages, checkout experiences, and self-service journeys to deliver measurable...
$144.25k - $256.25k
...ExpressDescriptionAmex Offers & Digital Media (AODM) is... ...business performance, customer behavior, advertiser... ...commercially oriented Director of Strategy & GTM... ...translate analytical insight into clear recommendations... ...Qualifications10+ years of experience in analytics, strategy...CustomerPermanent employment$154.98k - $205.11k
...more, visit The Senior Manager, Digital & Omnichannel Marketing (Customer Experience) will support strategy,... ...role will report to the Associate Director of Digital and Omnichannel Marketing... ...market traction, using data-driven insights to refine strategies and enhance...CustomerFull timeTemporary workRemote work$275k - $315k
Western Union Digital is on a mission to transform a... ...financial services. Serving customers across 30+ countries,... ..., delightful digital experiences that help people move... ....We are seeking a Director of Product Management... ...needs and translating insights into intuitive, trusted...CustomerFull timeTemporary workWork at office3 days per week$150k - $275k
...As the Director of Digital Demand Generation, you will be responsible for... ...web, field marketing, and customer success teams, you'll align... ...on key metrics, providing insights to improve campaign effectiveness... ...our audience. Build web experiences that tell our stories, nurture...CustomerFull time$90k - $120k
...growth across our expansive portfolio. Success Profile The Digital Insights & Analytics Manager is a key member of the Digital team,... ...collaboration to drive strategic decision-making, optimize customer experience, and elevate overall digital business results. The ideal...CustomerWork at officeShift work$178k - $236k
...Strategic Partnerships Director - Digital Location: New York City, San Francisco... ...and agentic-commerce insights into Paze to inform... ...differentiated digital commerce experiences, and address evolving consumer... ...capabilities, adoption, customer experience, and transaction...CustomerHourly payFull timeWork at officeImmediate startVisa sponsorshipWork visaFlexible hours$144.2k - $288.4k
...convenient and compassionate health experience. At CVS Health®, you'll be... .... Our teams reflect the customers, patients, members and... ...that they belong. Lead Director, Digital Product - Chronic Condition... ...with real-time, actionable insights. Know when these...CustomerHourly payFull timeTemporary workLocal areaRemote work$106k - $295.3k
...About IQVIA Digital IQVIA Digital powers exceptional brand experiences, delivering innovative solutions based on a customer‑first, insights‑driven, and integrated omnichannel vision. We provide... .... Role Summary The Director, Business Operations, is a leadership...CustomerFull timePart timeImmediate startWorldwideShift work$240k - $260k
...drive the future of our global digital client experience ecosystem. The Associate Director, Global Digital Platform Technology... ..., personalization capabilities, customer-service enablement tools and... ...Use data, analytics and client insights to shape prioritization and continuously...CustomerFull timeWork at officeFlexible hours
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