E-Billing Specialist

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. This position can be based in our global operations center in Tampa, FL, or at the Firm’s Dallas office. Description We are seeking a E-Billing Specialist to join our team. This is an exciting opportunity to work in a dynamic and fast-paced environment and contribute to the growth and success of our Firm. The E-Billing Specialist is responsible for the submission of ebilled invoices via various electronic billing systems for client remittance and will “own” the ebilled invoices until they have been successfully approved for payment. The individual will be assigned to and will be responsible for managing their assigned clients with expertise, from set‑up, to matter and timekeeper management, to resolving rejections and reductions. This position reports to the eBilling Supervisor. Key Responsibilities Include Receive finalized invoices delivered by the Billing Specialists to be processed electronically. Process invoices through BillBlast. If necessary, also upload LEDES files on e-billing vendor site. Own the full scope of electronic billing for assigned clients, beginning with a finalized invoice and ending with a successful approval for payment, processing appeals as needed on short‑paid invoices. Follow up on “ebilled” invoices to ensure status has not changed on e-billing vendor site. Manage rejected invoices for assigned clients, liaising with the Billing Specialist and Attorney to resolve promptly. Communicate all pertinent e-billing changes to appropriate team members, including Billing Attorneys. Manage and oversee client implementations for a smooth transition from paper to electronic billing. Manage information of a highly specialized, advanced, or sensitive nature. Build rapport to establish and maintain solid client relationships. Provide general administrative assistance and support to assigned managers. Fulfill information requests and other inquiries from field personnel and customers. Work on special projects and additional duties as assigned. Qualifications 2+ years legal electronic billing experience, with full knowledge of e-billing vendor sites, LEDES formats, and e-bill tracking systems, such as BillBlast or eBillingHub. Strong technical skills including MS Word, Excel and Outlook. Excellent oral and written communication skills. Ability to prioritize and manage multiple tasks in order to meet critical deadlines. Ability to work in a team environment. Experience with Aderant billing software preferred. Experience with eBillingHub or BillBlast preferred. Minimum Education Bachelor’s degree preferred, but may be substituted for relevant legal work experience. Benefits Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being. Below are the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with developmental disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents. Equal Opportunity Employer Statement Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law. #J-18808-Ljbffr