Property & Casualty Insurance Agent

Seeking a dedicated Customer Service Representative, this remote role will provide high-quality support to customers via multiple communication channels, ensuring accurate documentation and effective coordination with internal teams while adapting to evolving priorities. Key Responsibilities Provide excellent customer service through phone, email, chat, or other contact methods while communicating clearly and professionally Thoroughly and accurately document all customer accounts immediately after any action Self-manage tasks and adapt quickly to shifting customer needs and channel demands Required Qualifications High school diploma or equivalent required 2+ years' experience in customer service, preferably in a call center or service-focused environment Ability to obtain and maintain a Property & Casualty (P&C) insurance license Proficiency with common customer service software and systems, such as CRM tools Comfortable using AI-enabled support tools to assist customers effectively Virtual Vocations Inc