Associate Director of Food & Beverage

Description

Ensure the highest quality service and maintenance of all outlets, by managing all activities related to or impacting the Food & Beverage Division.

Company Background:

Pebble Beach Company, ("PBC" or "The Company") headquartered in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero. The Company also operates five renowned golf courses: Pebble Beach Golf Links, home of the 2027 U.S. Open, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course, and the Tiger Woods designed short course, The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Forbes Five-Star certified since 2014, Pebble Beach Golf Academy & Practice Facility, and a diverse offering of culinary and retail experiences. PBC annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship.

Essential Duties & Responsibilities:

• Direct Division so that all efforts are focused on exceeding every customer's expectations.
• Review and approve all employee performance reviews, providing managers with advice on terminology, consistency and any necessary follow-up action.
• Review and approve all employee documents, personnel requisitions and leave requests.
• Attend and oversee all employee disciplinary action beyond documented written warnings.
• Ensure that on-going service training programs are provided, covering the menu, wine and food pairing, wine education and sales technique.
• Ensure that employee motivational programs are implemented.
• Chair weekly Food & Beverage meetings.
• Represent Food & Beverage Division at all appropriate meetings.
• Ensure timely completion of all performance reviews, monthly department meetings and safety inspections.
• Conduct all department head performance reviews.
• Develop a strong, well-rounded and mature management team, which upholds standards of quality and embraces creativity.
• Review outlets sales abstracts and oversee food cost of sales monthly.
• Complete weekly managers schedule and approve vacation and sick leave as needed.
• Organize management vacations and schedules fairly and based upon business needs.
• Interact with Executive Committee of The Lodge, working to improve general guest and hotel needs.
• Inspect restaurants, banquet rooms, service and public areas daily; document and follow-up on concerns.
• Test speed, efficiency and style of service, following up with praise or action plan.
• Assist in marketing outlets by active involvement in image plan, promotions and menu presentation.
• Serve as kitchen liaison, discussing issues such as food presentation, seasonal menus quals and new ideas overall and quality.
• Coordinate and direct all F&B related activities during special events, such as the AT&T golf tournament, Concours, PB Food & Wine, US Open's.
• Closely monitor the quality and appropriateness of all operating equipment, such as china and silver.
• Provide input on all capital expenditures.
• Carefully review each P&L statement, researching and reporting significant variances. Document brief summary narrative.
• Challenge managers and staff to exceed budgeted revenues and contain costs.
• Operate within established budget and develop future budgets with narratives.
• Train, develop and motivate staff to meet and exceed established service standards.
• Counsel, discipline and evaluate staff. Hire, promote and terminate staff.
• Set policies and objectives for department. Prepare annual budget of labor and material costs.
• Serve as manager on duty for resort, when appropriate.
• Control labor and material costs, ensuring profitable operation.
• Interface with all departments to ensure that guests' needs are met.
• Be a hands-on manager.
• Know where to be and when to be there.
• Meet with staff weekly.
• Serve in employee cafeteria at least 2 hours a week.
• Attend all quarterly departmental meetings.
• Ensure staff know and understand mission statement, values, and standards.
• Be familiar with Forbes 4/5 star standards.
• Knows, models and integrates PBC culture (mission, values, and standards).
• Comply with all Pebble Beach Company safety and health policies and procedures; ensure the implementation of Company safety program.
• Other duties as assigned by the General Manager.

Required Skills:

• High school diploma or equivalent required and some college preferred.
• Must be knowledgeable about all aspects of restaurant and banquet operations.
• Excellent management, motivational and organizational skills required.
• Knowledge of fine food, wine and other spirits necessary.

Desired Skills:

• 5 or more years experience in hotel restaurant operation.

Why work for Pebble Beach Company:

• Competitive Pay: Salary: $107,000 - $122,000/year plus bonus.
• Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health and Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost.
• Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
• We encourage YOU to be our guest . You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
• Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
• Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
• Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.