Patient Service Representative

Job description:

About us

We have new opportunities to start with us!

RelateCare is based in America and Ireland.

In the USA, We have branches in Cleveland, Ohio and Arkansas, Sherwood.

RelateCare is an expert in providing innovative consulting, administrative, and clinical support solutions to our client partners, allowing them to concentrate on direct face-to-face patient care.

Our goal is to connect patients, providers, and caregivers to the right care, at the right time, in the right place resulting in exceptional experiences and outcomes for patients and providers.

Our work environment includes:

• Modern office setting
• Wellness programs
• Growth opportunities

We are hiring for an onsite Patient Services Representative to provide administrative and clinical support for our growing team. The ideal candidate has a minimum of two years of administrative experience, and must be able to accommodate flexible scheduling. You should be able to work independently, handle multiple tasks at once and be a strong communicator with strong interpersonal skills. We're looking for candidates who understand the importance of working efficiently, while always putting the needs of our patients first. This position will require regular contact with patients, so successful candidates must be committed to providing both excellent service and compassionate care.

Shift available: Monday-Friday, between 7AM - 7 PM

Responsibilities:

• Listening to the questions of the customers and advising them about the products or services.
• Capturing data from the patient
• Allotting time to each customer equally.
• Dealing with medical insurance companies.
• Answering the phone calls and email inquires.
• Advising the customers about insurance plans.
• Scheduling appointments for the Patients

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience:

• Customer/Patient service: 1 year (Preferred)
• Call Center: 1 year (Preferred)