Remote Client Representative | Customer Service & Benefits | Work From Home

Remote Client Representative | Customer Service & Benefits | Work From Home

Company: AO | Globe Life
Location: 100% Remote – United States
Schedule: Full-Time | Flexible Schedule
Compensation: Commission-Based | Weekly Pay | Performance Bonuses
Experience: Entry-Level Welcome | Training & Mentorship Provided

Work From Home. Help Families. Build a Career With Long-Term Potential.

Looking for a 100% remote career where you can help people, enjoy greater flexibility, and build professional and financial growth based on your performance?

Since 1951 , our organization has served working families by providing life, accident, and supplemental health insurance benefits to members of labor unions, credit unions, associations, veterans, and their families.

We're expanding our virtual team and seeking motivated, service-focused professionals to join us as Remote Client Representatives .

You'll meet with individuals and families through scheduled Zoom and phone appointments , answer questions, explain available benefits, assist with enrollment, and provide ongoing client support—all from home.

This opportunity combines customer service, benefits education, relationship building, and consultative insurance sales .

No previous insurance experience is required. We provide the training, mentorship, and licensing guidance—you bring the motivation to succeed.

✓ 100% Work From Home
✓ Flexible Schedule
✓ Qualified Client Opportunities Provided
✓ No Traditional Cold Calling
✓ No Lead Purchasing Required
✓ Weekly Commission Pay + Performance Bonuses
✓ Renewal & Residual Income Opportunities
✓ Comprehensive Training & Mentorship
✓ Performance-Based Career Advancement

What You'll Do

Deliver Exceptional Client Service

As a Remote Client Representative, you'll help individuals and families better understand the benefits and coverage options available to them.

Your responsibilities may include:

• Meet with clients through scheduled Zoom and phone appointments

• Connect with individuals who have requested benefit information

• Ask questions to understand each client's needs and priorities

• Explain available life, accident, and supplemental health insurance options

• Answer questions clearly and professionally

• Provide needs-based coverage recommendations

• Assist clients through applications and enrollment

• Conduct applicable benefit and policy reviews

• Assist with beneficiary updates and service requests

• Maintain accurate digital client records

• Provide professional follow-up and ongoing support

• Build long-term client relationships through trust and exceptional service

Our approach emphasizes education, service, and relationships—not high-pressure sales tactics.

Qualified Client Opportunities Provided

Spend Your Time Helping People—Not Searching for Leads

Representatives work with qualified client opportunities, including individuals who have expressed interest in receiving information about available benefits.

Instead of traditional prospecting, you'll focus on:

• Scheduled client conversations

• Benefits education

• Needs-based consultations

• Enrollment assistance

• Relationship building

• Follow-up

• Ongoing client service

No lead purchasing is required.

100% Remote Work

Build Your Career From Home

Work remotely while remaining connected to clients, mentors, and teammates through our virtual environment.

You'll enjoy:

• No daily commute

• Flexible scheduling

• Virtual client appointments

• Remote coaching and mentorship

• Digital business systems and technology

• Collaborative online team environment

Remote flexibility also requires accountability. Successful representatives are organized, dependable, self-motivated, and comfortable managing their responsibilities independently.

Weekly Pay + Performance-Based Income

Build Income Through Your Performance

This is a commission-based independent contractor opportunity—not an hourly or salaried customer service position .

Compensation opportunities may include:

• Weekly commission payments

• Performance-based bonuses

• Renewal and residual income opportunities

• Leadership incentives for qualifying representatives

• Performance recognition and additional incentives

There is no predetermined hourly wage or salary.

Individual earnings vary based on activity, production, consistency, and results. No specific income level is guaranteed.

No Insurance Experience? Training Is Provided.

Comprehensive Training & Mentorship

You don't need an insurance background to be considered.

We provide:

• Structured virtual onboarding

• Insurance product and benefits education

• Client-service development

• Consultative sales training

• Enrollment procedures

• Virtual presentation training

• Business systems education

• Weekly coaching and workshops

• One-on-one mentorship

• Leadership development

• Ongoing professional training

Candidates who aren't currently licensed will also receive guidance through the applicable state Life & Health Insurance licensing process .

Benefits & Long-Term Opportunities

Qualifying representatives may have access to:

❤️ Representative Programs

• Health insurance reimbursement program

• Company-supported life insurance

• Renewal and residual income opportunities

• Long-term financial planning resources

Professional Development

• Leadership development programs

• Advanced mentorship

• Training opportunities

• Professional conferences and events

• Performance-based career advancement

✈️ Recognition & Incentives

Qualifying performers may earn:

• Company-sponsored incentive travel

• Leadership events and conferences

• Performance awards

• Recognition programs

• Additional incentive opportunities

Eligibility, performance requirements, and qualification periods may apply.

Career Growth

Your Performance Can Open the Door to Leadership

For individuals interested in developing beyond an entry-level position, potential growth opportunities may include:

Client Representative → Benefits Specialist → Trainer/Mentor → Team Leader → Management → Advanced Leadership

Advancement is based on:

• Performance and results

• Consistency

• Initiative

• Professional development

• Accountability

• Demonstrated leadership ability

Advancement opportunities are earned and are not guaranteed based solely on tenure.

Who We're Looking For

We're interested in motivated individuals who demonstrate:

• Excellent verbal and written communication

• Strong customer-service mindset

• Active listening and relationship-building skills

• Positive, professional attitude

• Self-motivation and personal accountability

• Strong work ethic

• Organization and time-management skills

• Dependable follow-through

• Problem-solving ability

• Comfort working independently from home

• Basic computer proficiency

• Comfort using Zoom and virtual technology

• Coachability and openness to feedback

• Desire for continuous professional growth

Experience That Transfers Well

Experience in the following areas can be helpful:

Customer Service • Administration • Hospitality • Retail • Healthcare • Education • Banking • Financial Services • Call Centers • Client Relations • Recruiting • Military Service • Management • Sales

Leadership or management experience is also welcomed for candidates interested in future advancement.

Previous insurance experience is not required.

Minimum Requirements

Applicants must:

• Be at least 18 years of age

• Be physically located within the United States

• Be legally authorized to work in the United States

• Have access to a computer or laptop with webcam and microphone

• Maintain reliable high-speed internet

• Maintain a quiet, professional workspace

• Be comfortable communicating with clients virtually

• Be willing to complete required training

• Hold or be willing and able to obtain the applicable state Life & Health Insurance License

Licensing guidance and support are provided.

Virtual Interview Process

Qualified applicants will first complete a brief career overview covering:

• Position responsibilities

• Customer service and client process

• Commission-based compensation

• Licensing requirements

• Training and mentorship

• Benefits and incentives

• Career advancement opportunities

Candidates interested in continuing will then have the opportunity to schedule a live Zoom interview with our hiring team .

All interviews are conducted virtually for convenience and accessibility.

Ready for a Career With More Flexibility & Growth?

If you're looking for a 100% work-from-home opportunity where you can help families, build lasting client relationships, develop professionally, and create long-term income and advancement opportunities through your performance, we'd like to hear from you.

Apply today to be considered for our Remote Client Representative opportunity with AO | Globe Life.

Work From Home. Help Families. Build Relationships. Grow Your Future.