VP, Service Design & Customer Experience
JPMorganChase
A leading financial institution in New York is seeking a Service Design Vice President to enhance customer experiences by leading cross-functional teams and implementing innovative service design strategies. The role demands deep expertise in service design and a history of successful projects. Responsibilities include collaborating with various teams to align business objectives with customer-centric solutions. This position offers a competitive rewards package and aims to foster engagement and diversity within the workforce. #J-18808-Ljbffr JPMorganChase
- Job Description Champion cutting‑edge service design to shape customer experiences and influence strategic initiatives in a leading financial institution. Lead cross‑functional teams to deliver excellence in service design. As a Service Design Vice President in Digital...Suggested
$116k - $225k
...them with exceptional professionals for this role. SVP, Service Designer: At BNY, our culture allows us to run our company better... ...and stakeholders. Leverage your skills in user journey and experience mapping to visualize and analyze user interactions, deliver...SuggestedTemporary workWork at officeWorldwideFlexible hours$170k - $200k
...development, and architecture & engineering services for restaurant, grocery, fuel and... ...delivery, from capture and proposal through design, preconstruction, construction, and... ...preferred. Minimum 15 years of validated experience in Federal general contracting and/or professional...SuggestedFull timeContract workFor contractorsWork at officeRemote workWork from homeHome officeFlexible hours$180k - $250k
...compassion. Our team, our customers, and their patients and... ...our emerging AI-native experiences. Partnership with Sales... .... Partnership with Design and Engineering is how... ...proactively, with data, and in service of the strategy. Go-to-... ...the Senior Director or VP level. A track record...SuggestedRemote work$93k - $200k
BNY is seeking a VP, Service Designer to join our Innovations team in New York, NY. The role blends AI and design thinking to enhance user experience and business outcomes. You will lead design workshops, develop user designs and systems, and collaborate with stakeholders...Suggested- ...Vice President of Customer Success & Services About the Company Global leader in live production... ...the Role The Company is seeking a VP of Customer Success and Services to lead... ...technology environment. Extensive leadership experience across customer success, professional...
- ...Vice President of Customer Experience & Services About the Company Innovative provider of anti-money laundering (AML) technology solutions... ...fraud detection About the Role The Company is seeking a VP of Customer Experience and Services to take on a pivotal, revenue...Shift work
- ...Vice President of Implementation Services About the Company Renowned B2B financial... ...is pivotal in ensuring a world-class customer experience and accelerating the value for all... ...strategic customer projects, while also designing the systems, processes, and organizational...
- ...team member for the role of Senior Vice President, Lead Service Designer to join our Global Payments & Trade team. This role... ...following ways: We are seeking a Lead Service Designer with experience working with, defining, and designing complex systems to...Worldwide
- ...Banking division serves our Chase customers through a range of financial services, including personal banking,... ...Personalization , you will lead the design and delivery of large-scale recommendation... ...systems that power customer experiences across CCB digital channels. You'...
- ...Industry Information Technology and Services Type Privately Held About the... ...technology, product, sales, operations, and customer experience, to identify and implement automation,... ...candidate will be expected to design and recommend scalable workflow solutions...
$180k - $200k
...‑in‑class standards for functionality, design, safety, and hospitality. They hold a lead... ...of operational excellence and customer experience, the Vice President of Building Operations... ...provoking arts and culture, and vital social services. It imagines Jewish life that is...For contractorsWork at officeLocal area- ...Northwest U.S. Operations (Consumer Services) Direct message the job... ...Consumer & PE | C-Suite & VP: Finance, HR, Supply Chain, Marketing... ...directly serve individual customers and communities. We’re... ...delivering personal, high-touch experiences. NOTE: Candidates whose background...Full timeRemote work
$93k - $200k
VP, Service Designer Location: New York, NY - 4 days in the office per week. Overview BNY—an industry‑leading global financial services company... ...to deliver transformative solutions that elevate user experience and drive business outcomes. Responsibilities Lead design...Temporary workWork at officeFlexible hours$129.84k - $194.76k
...covering executive hires across Technology, COO & Operations & Services business globally. As an Executive Talent Acquisition Lead,... ...executive talent acquisition and/or retained executive search experience Network and knowledge of senior talent within the financial services...- ...building innovative platforms that transform customer experiences and drive business growth? JPMorgan... ...of our new Card Product as a Service platform within the Co Brand Product team... ...trends, and business impact. Oversee the design and delivery of scalable APIs and integration...Temporary workWork visa
- ...digital ecosystem capabilities by delivering customer experiences across the card journeys, while... ...intuitive, simple, and meaningful — all in service of our core mission to help customers... ...Furthermore, you will work closely with the design team and development team to deliver a...
$326.59k
...effective; and we offer services that strengthen our... ...looking for an experienced VP of Growth to learn our... ...development leader and with experience working across sales,... ...growth opportunities; Design and support multiple... ...enterprise technology customer communities, and/or building...Full timeRemote workHome officeFlexible hours$150k - $215k
...strategy for the Consumer Financial Services portfolio globally. This role... ...commercially scalable. The VP will personally lead... ...requirements, scalable solution designs, and commercial packaging and... ...direct, quota‑carrying sales experience, including closing complex enterprise...Remote workFlexible hours$175k - $219k
...Church Pension Group (CPG) is a financial services organization that serves the Episcopal... ...Pension Group (CPG). Vice President Digital Experience and Creative Services This role will... ...direct accountability for brand standards, design quality, and user experience across all...Temporary workWork experience placementWork at officeImmediate startRemote workVisa sponsorshipMonday to FridayFlexible hours$185k
...and innovator in the financial services industry and is evolving from... ...together, we are driving a customer-centric transformation that values... .... Required Knowledge, Experience and Qualifications: ~... ...with the legal execution and design of receivables purchase agreements...Hourly payFull timeContract workWork experience placementWork at officeShift work$250k - $300k
...judgment, delivering standout client service, and getting deals over the line... ..., where organizational design is helping or hindering, and what... ...Requirements The must-haves Significant experience leading a People function at senior level (VP, CPO, or equivalent). You bring real...Currently hiringWork at officeImmediate start2 days per week- ...award-winning property operations and experience platform helps coordinate, communicate,... ...increase operational efficiency and boost service revenue while eliminating manual work... ...are seeking an experienced and strategic VP, Customer Experience to lead Breezeway’s post-...Temporary workCurrently hiringRemote work
- .... JOB DESCRIPTION As Service Assist Product Manager, you will... ...business priorities, client experience goals, and the firm's AI... ...functional triad teams - Engineering, Design, and Data Science, alongside... ..., contact center, or customer inquiry contexts. ~ Familiarity...
- ...Enterprise Pharmacy managed care pharmacy services for all lines of business. Possesses... ...care delivery models providing optimal customized care for Geisinger’s patients. Ensure collaboration... ...affordability, access, quality, member experience, integrated healthcare, value‑based...Full timePart timeWork experience placement
- ...Boldly, lead architecture for Merchant Services (MS) Platform—build scalable, reliable solutions, align teams, and improve customer experiences in a dynamic role. Merchant Services is... ...drive the architectural strategy and design for our platform, ensuring alignment with...Contract work
$96.3k - $101.3k
...of Staten Island seeks a Vice President for Programs to lead service delivery and program development. This role involves overseeing... ...ideal candidate will have at least 6 years of program management experience, strong leadership skills, and a relevant degree. This full-...Full time- ...looking for a Vice President of Technical Services (Advanced Programs and Integration) to... ...overseeing AI/ML capabilities, ensuring customer engagement, and establishing a high-performing... ...in relevant fields and have substantial experience in technical leadership within defense...Remote work
$225k
Join Barclays as VP, Prime Services Transition Management, where you will guide clients through a seamless journey from mandate to full integration... ...Barclays Prime platform, ensuring a high-quality onboarding experience across products, markets, and entities. Operating at the...Hourly payTemporary work- ...company seeking a Vice President of Scientific Services to lead and scale scientific function... ...a key member of the leadership team, the VP of Scientific Services will shape the... ...organization competitive. Qualifications/Experience/Skills Include: Advanced degree in a scientific...Remote work
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