Home Preservation Coordinator

Job Details: Level: Experienced | Job Location: Warehouse - Navajo - Denver, CO 80223 | Position Type: Full Time | Salary Range: $24.40 - $27.45 Hourly | Job Category: Nonprofit - Social Services General Position Description The Home Preservation Coordinator provides direct client support to homeowners in Habitat’s Home Repair program. This role supports targeted outreach, guides applicants through the selection process, and ensures homeowners complete all program requirements on time. The coordinator builds strong, trusting relationships with community members, applicants, staff, and volunteers to meet program goals, ensure regulatory compliance, and deliver a positive client experience. The role also supports grant-related activities, including collecting client documentation, tracking outcomes, and assisting with reporting to ensure grant requirements are met. Over time, the position will expand to support all Home Preservation programs. Core Responsibilities Program Marketing Outreach: Uphold Habitat Metro Denver’s commitment to affirmative fair housing, the Fair Housing Act, Equal Credit Opportunity Act and Habitat Metro Denver’s inclusivity goals. Educate community members on home repair program eligibility, requirements, and application steps to ensure an accessible and supportive applicant experience. Conduct outreach by attending and representing the organization at community events and partner activities. Maintain accurate applicant data in appropriate databases and ensure applications are processed efficiently and on time. Manage incoming phone calls and walk-in inquiries from prospective program applicants, providing clear and timely information. Collaborate with the Marketing department to develop outreach materials, maintain housing program webpages, and strengthen relationships with nonprofits, businesses, employers, and community groups. Coordinate, prepare, and lead Home Repair Program information sessions to inform and engage potential applicants. Assist with special projects and other associated duties as required to help fulfill our mission in alignment with our Cultural Blueprint values. Program: Ensure homeowners have a comprehensive understanding of partnership requirements by facilitating meetings, maintaining ongoing communication, formalizing agreements, and documenting all interactions. Schedule and conduct Home Preservation partnership meetings with homeowners. Track and monitor homeowner program requirements, including sweat equity and educational components, to ensure timely completion. Recruit, train, and support Homeowner Services Core Volunteers in collaboration with the Volunteer Department to meet program needs. Work with leadership to review, update, and develop Home Preservation policies and procedures as needed. Report on program metrics and demographics, providing insights to leadership to inform program outcomes and continuous improvement efforts. Manage documentation and processes to ensure clear home titles at the conclusion of agreement periods. Handle phone and walk-in inquiries from prospective applicants and serve as the department’s primary Spanish language point of contact. Assist program staff with contractor and vendor invoicing by collecting, reviewing, and organizing invoices and supporting accounting documentation. Grant and Loan Coordination: Provide administrative and operational support for government grants and funding partnerships by organizing data, assembling required materials, and supporting timely submission of complete and accurate applications. Assist Resource Development team providing program details and preparing summaries for grant submissions. Support grant reimbursement and draw processes by collecting invoices, reviewing documentation, preparing draft reimbursement packages, and routing materials for approval. Provide administrative and operational support for AMS and partner loans by assembling required information and data to meet submission deadlines for complete loan applications. Work directly with homeowners to ensure a smooth and timely transition from the Home Preservation team to AMS during the loan process. Work Environment & Conditions Most work is performed indoors at a desk in a shared office or meeting setting, with the ability to work remotely at times. Ability to talk on the phone and work at a computer for extended periods of time. Some work is conducted off site at other agencies, in the homes of applicants, or other locations as needed. Often required to climb stairs to access various other locations. Ability to travel to and from meetings and appointments in locations and times when public transportation is unavailable. Able to lift and carry up to 25 pounds when necessary. Valid driver’s license and ability to be insured under the company’s insurance policy is prerequisite; driving is required. A Motor Vehicle Report (MVR) will be run for insurance purposes. Some work outside of traditional office hours (evenings & weekends) will be required. Hybrid work model - minimum 3 days/week at a Habitat location (Tuesday, Wednesday, and/or Thursday), with ability to work from home the other days. During the first 6-9 months of employment additional days in the office might be required to learn the role, build critical interdepartmental connections, and strengthen the team’s vision, strategy, and cohesiveness. Habitat’s office where this position will report to is 430 S Navajo St, Denver, CO 80223. Benefits Starting pay range for this position is $24.40 - $27.45/ hr, with offers typically between the minimum to midpoint of the starting pay range posted depending on qualifications, internal equity and the budgeted amount for the role. The full range for this position is $24.40 - $30.50/ hr. Benefits available include medical, dental and vision insurance options with employer paying up 100% for employee only coverage; 401k with employer match up to 4%; paid time off for vacation, holidays, floating holidays; and parental leave; short and long-term disability; Healthy Families and Workplaces Act (HFWA) Leave; Paid Family and Medical Leave (PFML); and paid time to volunteer. EEO Statement At Habitat for Humanity of Metro Denver, we value diversity and strive to ensure that our practices and policies are equitable and inclusive. We do not tolerate harassment or discrimination of any kind. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), sex, sexual orientation (including transgender status and gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), marital status, race, national origin (including ancestry), disability, creed, religion, genetic information, HIV status, military or veteran status, or any other status protected by federal, state, or local laws. Habitat Metro Denver is dedicated to the fulfillment of this policy in all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, dismissal, and all other terms, conditions, and privileges of employment. Qualifications Demonstrate energy and passion for Habitat’s mission, values, and integrity in all aspects of the position with a strong desire to engage others in the organization’s work. The ability to effectively and compassionately speak, read, write and understand Spanish and English is required. Ability to speak honestly with applicants that are not qualified for housing programs and create channels to foster reapplication; and provide resources and referrals for those in dire housing situations. Proficient with Microsoft Office, databases and ability to learn as needed of the job and available technology evolves. Excellent oral and written communication skills. Able to adapt to communication styles and communicate clearly and effectively across diverse audiences. Ability to manage multiple projects simultaneously. Comfortable with public speaking. Comfortable working independently with proven ability to work well with others in a team environment. Minimum 2 years of experience in an applicable setting such as social services, housing, and/or nonprofit management preferred. Minimum 1 year of volunteer management experience preferred. Multimedia and culturally relevant marketing experience preferred. Fluency in spoken and written Spanish and English is required. Other languages are a plus. #J-18808-Ljbffr Habitat for Humanity of Metro Denver Inc