Senior Account Director

Overview/About Lumanity

Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients' toughest challenges by revolutionizing how value is generated, demonstrated, and communicated.

Responsibilities / Position overview

The role of Senior Account Director is responsible for overseeing the development, management, and direction of all aspects of various market access projects and clients. Must be a strategic thinker with a comprehensive understanding of the marketplace, the ability to define the short and long-term strategies to meet market access objectives and can build the need for development of proposed solutions/projects. Additionally, responsibilities include being prepared to function as the primary point for day-to-day client contact, managing various components and team members regarding timely and organized account planning, project management, budget oversight, and team coordination/communication throughout all phases of a project's workstream. Additionally, this role must master department and company standard operating procedures to ensure customer expectations are being met.

Essential Duties/Responsibilities

• Contacts and meets with client to maintain/grow current relationships. Proposes ideas and new business projects to clients
• Works with internal teams to develop contracts, project estimates, budget proposals, and strategic initiatives for submission to client
• Contributes to the development of product strategy and implementation of communication plans
• Leads projects from planning to completion
• Delegates projects to junior account team members and provides oversight throughout critical phases of each project
• Consults with account leadership and other team members to optimize account success
• Develops and maintains strong relationships with client-related stakeholders (Marketing, Sales, Legal, Medical and Compliance)
• Oversees and directs project(s) through external vendors and internal departments as necessary, i.e., IT, Editorial, Graphics, and Art
• Ensures that progressive stages of projects are executed to meet deadlines, budget, and client expectations
• Manages junior account team members for enhanced professional development
• Acquires thorough knowledge of client's business (disease state, product, competitors, etc.) to proactively manage anticipated opportunities and challenges
• Monitors the marketplace continuously; providing updates to the client and internal team
• Maintains continuous learning to ensure thorough understanding of the healthcare landscape
• Potential to participate in new business development and support including research, presentation development, potential client engagement and meeting participation
• Potential to plan, organize, and participate in client pitch presentations

Qualifications

• Bachelor's degree in marketing, communications, health economics, advertising or related field

• Minimum 5-7 years of experience in a fast-paced agency environment

• Demonstrated experience and success in leadership of cross-functional agency teams

• High motivation, good work ethic, maturity and personal initiative

• Strong oral and written communication skills

• Strong attention to detail

• Fluency in Microsoft Office applications

• Occasional travel may be required

Benefits

We offer our employees a comprehensive benefits package that focuses on what matters to you - health and well-being, personal finances, professional development, and a healthy work/life balance:

• Competitive salary plus bonus scheme
• Medical, dental, and vision insurance options
• 401(k) plan with employer match
• Generous amount of paid time off annually + paid holidays
• Flexible spending accounts for health and dependent care
• Health Savings Account option with employer match
• Employee Assistance Program
• Paid short-term and long-term disability coverage and more

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