IT Help Desk Manager — Lead Support & Service Excellence
TEKsystems
TEKsystems in Phoenix, AZ is seeking an entry-level Helpdesk Supervisor to oversee daily helpdesk operations and support a team of technicians. The role emphasizes customer-focused incident resolution, process documentation, and ongoing staff development. This fully onsite position offers growth within a large IT services organization. The role specifies hands-on leadership, KPI tracking, and collaboration with stakeholders to improve service quality. #J-18808-Ljbffr TEKsystems
Vacancy posted 2 days ago
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