Lifestyle Director

Community Lifestyle Director

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities.

Job Description

The Community Lifestyle Director serves as the manager of resident programs to include recreational, social, health & wellness, cultural, travel, and entertainment, etc. Programs are designed to enrich the quality of life and enhance the vibrancy of the community for residents and/or prospective homebuyers. Responsibilities encompass program development and administration, facility scheduling, oversight of chartered clubs and overall program promotion and publicity. The Lifestyle Director ensures that all programs and services are conducted and fulfilled in a manner consistent with the goals and objectives of Pulte/Del Webb and/or the Community Association and Management Agreements in place.

Duties and Responsibilities:

1. Plan, coordinate and implement resident programs, classes, and special community-wide events. In planning, solicits input and involvement from residents and/or prospects to stimulate participation and awareness of the robust and facilitated lifestyle opportunities that define the Del Webb brand.

2. Assist members, chartered clubs, and community organizations in the scheduling of Association facilities, to include program and room reservation requirements, coordination with other Association departments, and arrangements for the collection of fees, as applicable.

3. Oversee the operation of the activity registration desk and or retail counter as applicable to ensure adequate staffing, policy and procedure implementation and administration, merchandise promotion, asset control, and required documentation.

4. Together with the On Site Property Manager, oversee the New Resident Orientation newcomer presentations to ensure adequate promotion, room set-up, amenities, and community participation.

5. Coordinate the development of the Community Website and/or development and distribution of the Association newsletter along with other lifestyle public relations and marketing publications as assigned.

6. Work with residents to assist in the establishment of chartered clubs. Provides assistance in the application for charter process, assignment of facility space, development and promotion of programs, file maintenance and acts as a general overseer.

7. Develop an active volunteer program among residents, providing for both promotion and recognition.

8. Coordinate all other duties as assigned.

Requirements

Physical Requirements:

1. Capable of working extended hours, to include weekends and holidays as necessary.

2. Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed.

3. Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities.

4. Position involves sitting, standing, and/or movement throughout the day. Must be able to transport oneself not only around the office but also around the Developer's facilities.

5. This position will alternate between working indoors in a controlled climate and with proper lighting, to an outdoor setting with variable climate and lighting.

6. Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.

Environmental Requirements:

1. Must be able to work on more than one assignment at a time with frequent interruptions, changes, and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances.

2. Must be able to work effectively and cheerfully in an environment that may be stressful due to adversarial situations resulting from the proper performance of duties.

Minimum Qualifications:

Education: A degree in recreation, hospitality, sales or communication fields preferred.

Knowledge: Should possess general knowledge of skills defined within the content of job description along with the body of information required with respect to computer systems and software, registration processes, policies and procedures, equipment, materials, and products, etc.

Skills: Public speaking skills are important to the effectiveness of this position. Highly effective interpersonal skills, problem-solving abilities, and advanced communication skills a plus.

Experience: Minimum 3 years experience in coordinating and promoting recreational activities and programs, volunteer programs and/or fundraising events. Prior experience with homeowner association programs and/or active adult programs a plus.

Personality: Should possess a high level of energy, social skills, initiative, enthusiasm, and cooperation, and exercise good judgment and discretion.

Accountability: Will be accountable for individual performance, the work of others, equipment, supplies, product quality, and safety.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.