KS970 - Full-Time Estate Manager/Butler - NYC/Hamptons

Overview A busy entrepreneurial couple in NYC is seeking an experienced Estate Manager/Butler to oversee operations for a sophisticated, multi-property private household. This role is ideal for a seasoned professional with a background in luxury hospitality or private, five-star-level service who excels at leadership, organization, and elevating service standards. The position is based in NYC, with travel to the Hamptons and Aspen as needed. Responsibilities Provide senior-level management of all household operations across multiple residences Develop and implement comprehensive standard operating procedures and house manuals Ensure seamless execution of formal and informal entertaining with a strong focus on food, wine, and table presentation. Logistical organization of private Michelin level dining intimate events, dinners and gatherings at the home Supervise and mentor household staff, fostering a calm, professional, and respectful environment Manage vendors, contractors, and special projects from routine maintenance to capital improvements Oversee inventories, including art, collectibles, and wine Coordinate travel logistics, working closely with pilots, drivers, and external service providers Maintain calendars, contractor access, and security protocols Introduce systems for password management, documentation, and institutional knowledge retention The two dads will be expecting children in the fall, so comfortable working around infants and newborn care specialists is required Qualifications Warm, respectful culture with very high standards and appreciation for excellence Emphasis on precision in service without unnecessary formality Expectation of professionalism balanced with respect for personal time once systems are in place Requirements Legal to work in the US Comfortable working in a modern family environment and coordinating across multiple homes Prior experience as an Estate Manager, Director of Residences, or senior hospitality leader or butler in a high-end home Strong background with high-level service. Exposure to fine dining, wine programs, and formal entertaining is a plus Demonstrated ability to create structure: SOPs, manuals, checklists, and training programs Confident leader who delegates effectively and empowers staff Highly detail-oriented with excellent communication skills Proactive mindset with the ability to anticipate needs and recommend solutions Discreet, professional, and respectful of privacy Ability to travel between residences as needed Strong technology and organizational skills Salary and Benefits The couple is offering a competitive salary commensurate with experience, with benefits included. #J-18808-Ljbffr British American Household Staffing