Associate, Accounts Receivable

Accounts Receivable Associate

Location: 40 Pacifica #900, Irvine, CA 92618 Duration: 0-5+ Months Shift: 1st shift Pay: $23/Hour - $28/hour

Job Summary

The Associate, Accounts Receivable will support the day-to-day operations of the Accounts Receivable function, including payment processing, cash application, account reconciliation, customer follow-up, and reporting. This role requires strong attention to detail, accuracy, organization, and the ability to communicate professionally with internal teams and external customers to help ensure timely and accurate collection and application of customer payments.

Key Responsibilities

• Review customer accounts to identify unapplied cash, payment discrepancies, short payments, overpayments, and other account issues.
• Perform account reconciliations and assist with resolving variances between customer remittances, invoices, and internal records.
• Monitor accounts receivable aging and follow up on outstanding balances in accordance with company guidelines.
• Communicate professionally with customers and internal departments to research and resolve billing, payment, and account-related inquiries.
• Maintain accurate records of customer communication, payment activity, adjustments, and account updates.
• Follow established policies, procedures, and internal controls to ensure compliance and accuracy in accounts receivable processes.

Required Qualifications

• High school diploma or equivalent required; associate degree or coursework in Accounting, Finance, or Business preferred.
• 13 years of experience in accounts receivable, cash application, billing, collections, accounting support, or a related finance role preferred.
• Strong attention to detail and ability to work with a high degree of accuracy.
• Basic understanding of accounting principles and accounts receivable processes.
• Proficiency with Microsoft Excel, Outlook, and other Microsoft Office applications.
• Strong organizational and time management skills with the ability to prioritize multiple tasks and meet deadlines.
• Effective written and verbal communication skills.
• Ability to research discrepancies, follow up on open items, and work collaboratively across departments.

Preferred Skills and Experience

• Experience with ERP or accounting systems such as Oracle, NetSuite, SAP, FinancialForce, or similar platforms.
• Experience working with payment portals, lockbox files, customer remittances, or cash application tools.
• Familiarity with aging reports, reconciliations, dispute resolution, and customer account maintenance.
• Ability to identify trends, document issues, and recommend process improvements.
• Comfortable working in a fast-paced, deadline-driven environment.

Key Competencies

• Accuracy and attention to detail
• Customer service mindset
• Problem-solving and analytical thinking
• Accountability and follow-through
• Confidentiality and professionalism
• Collaboration and teamwork
• Adaptability and willingness to learn