Licensed Optician-phoenix, AZ-LensCrafters

Licensed Optician LensCrafters is a place for visionaries. We’ve got a vision for pairing state‑of‑the‑art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life, because learning from the best makes us all better, because continuing our legacy of the highest optical standards helps us innovate the future in optical care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that’s why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of world‑class vision care products, including iconic eyewear, advanced lens technology and cutting‑edge digital solutions. Join a community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eye‑care industry. The Licensed Optician delivers the brand value proposition and helps establish LensCrafters as the premier destination for all vision needs within the community. The role creates exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high‑quality eyewear which exceeds our customers’ expectations. Major Duties & Responsibilities Welcome all customers and set expectations Custom fit glasses and precisely place prescription in lenses Act as a leader in optical acumen Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards and customer needs Assist team with complex product needs and prescriptions Accurately and thoroughly use technology despite time pressure and customer volume, demonstrate exceptional product knowledge, use appropriate tools Be proactive, explore root cause of issues, forward‑thinking, ensuring customers are satisfied and expectations are exceeded, solution driven Manage multiple priorities, prioritize and manage time with competing demands Strive to achieve exceptional results on Brand KPIs and competencies Take pride in store appearance, help keep store clean, attractive and organized Inform management of safety opportunities and demonstrate safe work practices Be resourceful, self‑motivated with a desire for continual learning, improvement and results Adhere to company policies and procedures, including discounts, promotions and inventory management Basic Qualifications High school graduate or equivalent State licensure Optical dispensing experience Strong customer service skills: communicator, listener and team builder Knowledge of current store merchandise Strong basic math skills Awareness of current fashion trends Sales skills – ability to use and carry an iPad/tablet Familiarity with POS, computers and calculators Embrace new technology and change Preferred Qualifications Previous customer service and retail experience Pay Range: –34.14 (Note: Pay range may vary based on locality, experience and qualifications. Employees may receive a bonus or commission plan and a comprehensive benefits package including health care, retirement savings, paid time off/vacation and employee discounts.) EssilorLuxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, disability, sexual orientation, gender identity, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave) and genetic information. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr Certification TOGAF