Global ERP Solutions Manager 2 - Supply Chain

RELOCATION ASSISTANCE: No relocation assistance availableCLEARANCE REQUIRED FOR START: NoCLEARANCE TYPE: NoneTRAVEL: Yes, 10% of the Time

Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We’re looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours by expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.

Northrop Grumman’s Corporate Sector's Chief Information & Digital Office (CIDO) is seeking a Global ERP Solutions Manager 2 - Supply Chain to support the Enterprise Resource Planning (ERP) organization's Global Supply Chain team. The selected candidate will lead a team of highly skilled Level 3 Enterprise Applications Analysts and Technical Experts, while being responsible for architecting new solutions and projects in support of our global SAP S/4HANA platform and related digital solutions.

This leader will:

• Own end‑to‑end solution strategy and technical design for key SAP S/4 and Supply Chain capabilities.

• Manage Level 3 operations for critical ERP services, ensuring reliable, high‑quality production support.

• Serve as the primary point of contact between Enterprise Services and Sectors/Divisions/Business Units to translate business strategy and program requirements into scalable, secure, and sustainable technology solutions.

• Drive continuous improvement, analytics, and integration capabilities as part of Northrop Grumman’s Supply Chain and ERP digital transformation.

A virtual work arrangement may be available; however, the selected candidate will be expected to be within driving distance to a Northrop Grumman office. Periodic travel (up to ~10%) may be required for key program, customer, and team engagements .

Key Responsibilities:

Solution Ownership & Architecture

• Lead the solution technical architecture and roadmap for SAP S/4 capabilities with a focus on Global Supply Chain and end‑to‑end business processes.

• Integrate the SAP Business Technology Platform (BTP) with SAP business processes to enable workflow, extensions, and analytics.

• Define and manage Supplier Collaboration scenarios (e.g., purchasing document and attachment exchange) between SAP S/4 and external suppliers/partners.

• Oversee integration patterns and API configurations involving SAP S/4, Ariba, and other enterprise platforms.

Level 3 Technical Operations & Service Delivery

• Manage a global Level 3 ERP support team responsible for advanced troubleshooting, root cause analysis, and resolution of complex issues across multiple SAP service lines.

• Ensure the overall technical quality, performance, stability, and security of solutions in production, meeting or exceeding business SLAs and customer expectations.

• Provide oversight to recurring and non‑recurring ERP support activities, including incident management, problem management, and defect remediation across multiple programs, Divisions, and Sectors.

• Establish and maintain sound technical processes, standards, and methods in accordance with company procedures, quality standards, and project protocols.

AI / ML & Intelligent Automation

• Evaluate and recommend AI/ML tools, platforms, and frameworks appropriate for integration into the ERP — including predictive analytics, anomaly detection, and process optimization use cases.

• Support the design of data pipelines and infrastructure (data lakes, model serving layers) that enable AI/ML workloads within compliant government IT boundaries.

• Collaborate with organizational stakeholders to translate AI capability needs into actionable ERP/Supply Chain infrastructure requirements.

Business Partnership & Stakeholder Management

• Act as the primary liaison between CIDO and Sector/Division/Business Unit leadership for ERP and Supply Chain solutions.

• Collaborate with program leadership, homeroom managers, functional leaders, and end‑user groups to identify, prioritize, and deliver ERP capabilities that support program strategic and tactical objectives.

• Translate business strategy and domain roadmaps into executable technology plans, balancing near‑term needs with long‑term platform health and scalability.

• Partner with Supplier Management, Procurement, and Operations teams to continuously improve supplier collaboration, visibility, and performance through SAP capabilities.

Delivery Leadership & Continuous Improvement

• Support the design, development, integration/test, and deployment of new ERP and digital capabilities, including coordination across internal teams and external partners.

• Manage project and support budgets/schedules for assigned programs and initiatives; monitor performance and proactively address risks and issues.

• Implement and champion Continuous Improvement practices to optimize ERP capabilities, streamline processes, and improve user experience, aligned to Northrop Grumman’s digital transformation objectives.

• Where applicable, leverage SAP ACTIVATE Methodology to manage and de-risk implementations.

People Leadership

• Lead, mentor, and develop a geographically dispersed team of Level 3 Enterprise Applications Analysts.

• Set clear priorities and manage capacity, and staffing across the global ERP support team.

• Foster a culture of customer focus, technical excellence, accountability, and innovation.

• Promote knowledge sharing, cross‑training, and succession planning within the team.

Basic Qualifications:

• Bachelor’s degree in Business, Supply Chain, Finance, Manufacturing, Information Systems, Engineering, Computer Science, or related discipline and 8 years relevant experience; OR Master’s degree with 6 years of relevant experience.

• Significant hands‑on experience with SAP ECC and/or SAP S/4HANA applications supporting core business processes (preferably in Supply Chain, Procurement, or Operations).

• 5+ years of experience in at least one of the following:
  • Solution architecture or enterprise architecture for SAP S/4 and related platforms OR,
  • Technical leadership of Level 3 ERP support teams in a complex, multi‑business‑unit environment.
• Demonstrated experience with:
  • SAP configuration in Supply Chain / Procurement or related functional areas.
  • At least one full lifecycle SAP implementation (design through go‑live and stabilization).
  • Designing or supporting integrations between SAP and external systems (APIs, middleware, BTP, or Ariba).
• Proven project/program management experience, including planning, scheduling, budget/cost awareness, risk management, and status reporting.

• Demonstrated ability to communicate effectively with a wide range of stakeholders, from technical teams to non‑technical business users and Executive Leadership; strong presentation skills.

• Experience successfully deploying business process capabilities into a Production environment and sustaining them through structured support processes.

• Customer‑focused, results‑oriented leader with demonstrated ability to drive cross‑functional teams to action in a matrixed organization.

• Self‑starter who thrives in a fast‑paced, dynamic environment and can quickly learn program and process contexts.

Preferred Qualifications:

• Master’s degree in Information Systems, Systems Engineering, Supply Chain/Manufacturing Management, Computer Science, or related STEM discipline.

• Deep experience with SAP ECC and/or SAP S/4HANA in Supply Chain, Procurement, or Materials Management.

• Hands‑on experience with:
  • SAP Business Technology Platform (BTP) for extensions and integrations.
  • SAP Analytics Cloud configuration and solution delivery.
  • Supplier Collaboration integrations between SAP S/4 and external vendors/portals.
  • Ariba configuration, especially Sourcing and Supplier Lifecycle & Performance modules.
• Prior Enterprise Services or shared‑services environment experience; familiarity with global ERP operating models.

• Defense industry and/or aerospace & defense experience, with understanding of regulatory and compliance requirements.

• Demonstrated application of Continuous Improvement concepts, methods, and tools (e.g., Lean, Six Sigma, Kaizen) to IT/ERP processes.

• Experience leading Agile teams (Scrum, Kanban) with a strong understanding of Agile ceremonies and metrics.

• Entrepreneurial mindset with the ability to challenge the status quo and propose innovative, practical solutions to complex requirements.

We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. Our diverse portfolio of programs means there are endless paths to cultivate your career. We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program. Come join us!

Primary Level Salary Range: $133,200.00 - $199,800.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.