Bilingual Customer Service Representative - (HTB)

Job Description

Job Description

HIRING IMMEDIATELY: BILINGUAL CUSTOMER CARE REPRESENTATIVE IN RICHMOND, TX

Accurate Personnel is hiring immediately for a Bilingual Customer Care Representative in Richmond, TX. This individual will manage incoming customer calls, address customer needs, and provide excellent service while following established communication procedures. The ideal candidate has customer service or call center experience, strong communication skills, and the ability to thrive in a fast-paced environment. Utility experience is a plus, and bilingual skills are highly valued. Apply online today to kickstart your career!

Pay, Schedule, and Location

• $17.00/hour 
• Monday through Friday, 8:00am to 5:00pm
• Excellent benefits package, including medical, dental, and vision
• Located in Richmond, TX

Duties and Responsibilities

• Manage a high volume of incoming customer calls in a professional and efficient manner
• Identify customer needs, answer inquiries, and resolve concerns to ensure customer satisfaction
• Follow established communication procedures, guidelines, and best practices
• Provide clear, accurate, and courteous information to customers
• Maintain effective communication while navigating a fast-paced call center environment

Requirements and Qualifications

• Previous customer service or call center experience required
• Strong phone etiquette, call-handling, and active listening skills
• Excellent verbal and written communication skills
• Bilingual verbal and written communication skills are a plus
• Previous utility industry experience is preferred but not required
• Ability to learn quickly, adapt to training, and succeed in a fast-paced environment
• Strong problem-solving skills and a customer-focused attitude

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(Salary range based on experience)

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ABOUT ACCURATE PERSONNEL

Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today!

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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

(HTOPB)