MSAT Suite Coordinator, Cell Therapy in Devens, MA

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

At Bristol Myers Squibb we are reimagining the future of cell therapy. With our bold ambition, backed by a best-in-the-industry team and long-term commitment, we are leading the way to unlock the full promise of cell therapy as we strive to put more patients on the path to a cure. If you are ready to challenge yourself, accelerate your career, and give new hope to patients, there’s no better place than here at BMS with our Cell Therapy team.

The primary role of the MSAT Suite Coordinator, Cell Therapy within the Devens Cell Therapy MSAT department is to support and oversee a broad portfolio of MSAT-owned equipment and systems critical to Good Manufacturing Practice (GMP) operations. This role collaborates with cross-functional stakeholders, including Manufacturing (MFG) Operations, Facilities & Engineering, Quality, and Supply Chain, to support manufacturing continuity, equipment data management, capacity expansion initiatives, and audit readiness.

Other duties may include supporting vendor and contractor coordination, inventory oversight, quality event activities, provide equipment troubleshooting and technical support as needed, and the creation or revision of documentation as required.

Shifts Available:

TBD

Responsibilities:

• Perform system administrative and coordination tasks for processing equipment and systems in a multi-product manufacturing setting.
• Act as the point of contact for facility-related work and partner with Technical Services and Facilities & Engineering to prioritize work execution, coordinate downtime planning, and manage equipment tagout and return-to-service activities.
• Engage with Technical Services, Manufacturing, and Facilities & Engineering cross-functional teams to drive efficient work execution and implement robust solutions that minimize corrective maintenance and repeat work orders.
• Act as the point of contact for tracking and ensuring that small equipment needed for repairs is addressed.
• Engage with vendors to communicate and coordinate required service requests and escort vendors during on-site activities, as required.
• Support the management of service requests and work order completion tracking, and coordinate cross-functional activities as needed.
• Participate in internal manufacturing and equipment system audits and support the timely closure of associated CAPAs. Maintain ongoing audit readiness by ensuring compliance with GMP requirements, proactively identifying and addressing gaps, and supporting a continuous state of inspection readiness.
• Support the spare parts program in collaboration with Technical Reliability Excellence (TREx) and Scheduling, monitor reagent availability, and coordinate material and equipment transfer to support routine equipment and system operations.
• Support Operational Excellence (OpEx) and TREx initiatives by coordinating improvement activities, tracking progress, and assisting with the implementation of approved enhancements to support business, operational, and reliability objectives.
• Support equipment-related quality events and supplier corrective action requests (SCARs) by facilitating cross-functional follow-up activities and tracking actions to ensure timely resolution and compliance with applicable quality requirements.
• This role may support Manufacturing Operations by coordinating physical media control and inventory activities, ensuring material availability and inventory accuracy, resolving inventory discrepancies, and maintaining Functional Area 5S metrics to promote facility organization and continuous improvement.
• Identify opportunities for process improvements and operational efficiencies within the role, and lead implementation efforts.
• Ability to perform gowning activities and enter the manufacturing plant. Exposure to strong magnetic fields is commonplace in the manufacturing areas.
• Collaborate with Quality, Manufacturing Engineering, Automation, Validation, Technical Services, and Facilities & Engineering to support equipment and system readiness.
• Prepare and present reports on equipment system walkthrough support or trends, as required.
• Reports progress on assigned deliverables and escalates constraints, risks, and roadblocks to MSAT Leadership as appropriate.
• May work on assignments that are highly complex and involve cross-functional interactions where action and a high degree of initiative are required to resolve problems and develop documented recommendations

Knowledge, Skills & Abilities:

• Experience and demonstrated proficiency with Infinity, Syncade, DeltaV, SAP, and Maximo are preferred.
• Must have the ability to work as a self-starter and manage multiple priorities in a dynamic, cross-functional, team-based environment.
• High proficiency required in Microsoft Office applications, especially Word, Excel and PowerPoint.
• Strong organizational and time management skills are required to prioritize activities in a manner consistent with departmental and sitewide objectives and contributions in alignment with project management
• Position requires flexibility to quickly adapt to changing work environments and schedules, including weekend and holiday support as required.
• Lean process knowledge is required; Yellow Belt or Green Belt certification is preferred.

Minimum Requirements:

• Bachelor or Associate degree preferred, and/or minimum of 3 years of relevant experience in a cGMP-regulated biotechnology or pharmaceutical manufacturing environment, or a related scientific or engineering field.

This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. There are other duties and responsibilities that are considered incidental or secondary to the overall purpose of this job. Employees holding this position will be required to perform any other job-related duties as requested by management.

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

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We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

Compensation Overview:

The starting pay range(s) listed above is for full-time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully – carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance.

Benefits:

Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans – including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability).

U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each year.

Non-exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires (subject to manager approval), 11 paid company holidays, and 3 optional holidays.

Depending on eligibility, employees may also have access to additional time-off benefits, including paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs. Eligible employees also enjoy an annual Global Shutdown between Christmas Day and New Year's Day.

U.S.-based job seekers can explore full benefit offerings at

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at

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BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to View email address on aiapply.co . Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

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