Customer Care Leader: Build & Scale KPI-Driven Team
Liberty Waste Solutions
Liberty Waste Solutions is seeking a hands-on Customer Care Manager to build and lead our Customer Care function across multiple locations within our North Carolina service footprint. You will design KPIs, standards, training, reporting, escalation workflows, and accountability to deliver a consistent customer experience. The ideal candidate will coach teams, resolve issues, and partner with Sales, Dispatch, Billing, and Operations to implement measurable process improvements. #J-18808-Ljbffr Liberty Waste Solutions
- Liberty Waste Solutions is hiring a Customer Care Manager to build and lead the Customer Care function across multiple sites. You will develop KPI structures, standardize processes, and create training standards to deliver a consistent customer experience. The role requires...Suggested
- ...cultivate the leaders who will define... ...industries to build the future of manufacturing... ...and purpose-driven growth, Barry-... ...nearly 12,000 team members united... ...be valued, cared for, and challenged... ...execute large-scale capital... ...forecasting, and customer relationship management...SuggestedFull timeFlexible hours
- ...platform, serving 13,000 customers including Duracell... ...hiring the talent team to match. The... .... This is a building role. You'll build... ...this team needs to scale: coverage models,... ...managers and product leaders. Own the quarterly... ...needed. Data-driven operating style. You...SuggestedImmediate start
- ...Assist in establishing KPI's and manage staff to them... ...to Client Services team to ensure client goals... ...covering all aspects of customer service standards/procedures... ...and customer care.Maintains contact with... ...Health, we are dedicated to building a diverse, inclusive and...SuggestedFull timeTemporary workLocal areaFlexible hours
$104k - $143k
...Together, our community is driven by a culture of courage... ...role at Baxter As the Customer Success Manager, you... ...and relationship‑driven leader who can communicate... ...coordinate cross‑functional teams to deliver meaningful... ...across assigned accounts Building trusted advisor...SuggestedContract workTemporary workWork visaFlexible hours$21 per hour
...drivers everywhere. Customers can browse hundreds... ...hard-working, and driven individuals to our growing team. Headquartered in Toronto... ...on a mission to build a world-class team... ...excellence. As we scale rapidly, we are... ...inspect vehicles, carefully assessing vehicle aspects...Hourly payPermanent employmentFull timeWeekday work- ...Applications in Research Triangle Park, NC. This role involves leading customer engagement and managing the commercial pipeline from quote to... ...in engineering or technical sales. Join a fast-growing team focused on rebuilding America's rare-earth magnet supply chain,...Contract work
- A retail company in Garner, NC is seeking a Lead Team Member to ensure exceptional store standards and customer service. Responsibilities include assisting customers, operating registers, and maintaining a clean shop environment. Candidates should possess strong communication...
- ...complex challenges and build legacies for future generations... ...part of a global team of over 50,000 planners... ....We're one global team driven by our common purpose... ...global infrastructure leader, committed to delivering... ...community and on a global scale - that are transforming...Work at officeLocal areaWorldwideFlexible hoursNight shift
- ...legal counsel.In Product Customer Experience Lead (Pendo)... ...approach enables us to build a collaborative and... ...individuals to join our team in this exciting new phase... ...user feedback. + **AI-Driven Lifecycle:** Lead the... ...record of taking a tool and scaling it into a functional...Work at office3 days per week
- Jobtailor in the United States is seeking a senior analytics leader to drive KPI frameworks, dashboards, and reporting standards across Customer Operations. You will shape workforce planning strategy with long-range forecasting, scenario modeling, and capacity optimization...
- ...PulteGroup is seeking an Assistant Customer Care Manager in Cary, NC. This professional, customer... ...-related tasks, and helps ensure the build quality before home delivery. The position... ...communication, coordination with field teams, completion of CCM Certification, and...
$70k - $85k
...Waste Solutions is seeking a Customer Care Manager to build, lead, and standardize the... ...Manager will develop the KPI structure, processes, procedures... ...Care Representative teams. The ideal candidate is... ...accountability needed for those teams to scale successfully....Contract workLocal area$134.9k - $224.9k
...multiple technical teams, cross-functional dependencies... ...Services leaders, architects,... ...expectations to maximize customer and business value.... ...Professional Services. Build strong partnerships... ...leading enterprise‑scale engineering... ...priorities through data‑driven recommendations and...- Schneider Electric seeks an experienced R&D Senior Manager to build and lead the Power Electronics Protection and Conversion organization... ..., and foster collaborations with government agencies and global teams to accelerate innovation #J-18808-Ljbffr Schneider Electric
- ...is looking for a Branch Manager in Raleigh, NC. This role involves motivating a high-performing team and meeting the branch goals by understanding client needs and building lasting relationships. The ideal candidate should have a high school degree or GED, with 2+ years...
$107k - $230k
...join the smartest team in the industry.This... ...Everpure’s global customer community ecosystem... ...engagement, you will build strategic... ...sophisticated, data-driven key performance indicators... ...support or customer care ecosystem.Strategic... ...implementing large-scale platform migrations...Work at officeFlexible hours- ...The Rapid Responder Team Lead is the operational and strategic leader of Healing... ...trauma-informed, data-driven, peer-led model that... ...of trauma-informed care principles and practices... ...documentation, KPI tracking, and grant... ...treatment providers Build, expand, and...Work at office
- Be the reason our customers feel taken care of. At Carolinas Collision Centers, a division of Capital... ...a fast-paced environment, and enjoy building relationships, we'd love to meet you.... ..., technicians, and other internal teams. * Assist with vehicle check-in,...
$148.5k - $247.5k
...Job Family Group Customer Care Group Job... ...people. As a growing leader in secure, reliable... ...billing. This role builds the system that... ...a collection of teams. This role directly... ...model Scale Customer Success through... ...at scale ~ Data-driven with a bias toward...Remote workVisa sponsorshipFlexible hoursShift work- ...presence, workplace and customer engagement. please... ...lead our customer service team while playing a pivotal... ...interpret data, and make data-driven decisions, specifically... ...alters behavior and scales up as necessary;... ...speed of execution and builds efficiency in processes...Temporary workLocal area
- Recruiting Manager - Lead, Inspire & Build Winning Description About Us Are you the type of leader who thrives on challenges, turns... ...for "good enough"? If you're driven to be the best, confident in... ...impact lives, and build winning teams that power projects nationwide....
- ..., a healthcare company focused on early cancer detection, is seeking a Supervisor, Customer Service based in the Durham, NC office with a flexible hybrid schedule. The role leads a team of customer service coordinators, ensuring timely responses and adherence to SLAs while...Work at officeFlexible hours
- GRAIL is seeking a Supervisor, Customer Service to oversee a team delivering high-quality customer support. The role includes coaching staff, monitoring performance, and ensuring SLAs are met, with a flexible on-site/remote setup in Durham, NC. The ideal candidate has...Remote workFlexible hours
- ...seeking a Full-Time Kennel Lead in Raleigh to supervise the boarding facility, mentor kennel staff, and ensure high standards of patient care and client service. The role requires leadership, clear communication, and the ability to work weekends and holidays on-site. The...Full timeWeekend work
$73k - $78k
Join to apply for the Community Manager - Floating Team role at Greystar . Greystar is a leading, fully integrated global real estate... ...to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety,...Full timeFor contractorsLocal areaFlexible hoursWeekend workAfternoon shift- ...their careers. As our Account Director, Scale, you will… Serve as the primary... ...ability to mobilize cross-functional teams, spark growth, and build lasting, trust-based partnerships. What... ...success. Who You Are Experienced & Capable Leader: You bring 7+ years of experience in...Work experience placementFlexible hoursShift work
$100k
...for top talent to join our PSI team and help grow our products and... ..., account management, or customer success At least 3 years in... ...Deep understanding of SLA and KPI management & development Ability... ...with experience in data-driven decision-making. Experience...Permanent employmentFull timeTemporary workWork at officeLocal areaRemote workMonday to FridayFlexible hoursAfternoon shift- ...the boarding facility and kennel staff, ensuring high standards of care and client service. The role requires leadership, on-site... ...have kennel experience, strong communication skills, and a patient, team-focused attitude to support veterinary teams and patient well-being...Full time
$190k - $220k
The Team + The RolePendo is rebuilding for the AI era... ...to deliver value to customers. The Customer Growth and... ...experiments, programs, and data-driven interventions that make... ...lifecycle ownership: Build, iterate, and optimize... ...define the opportunity.Scaled Pendo-on-Pendo...Work at officeRemote workFlexible hoursShift work3 days per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Care Leader: Build & Scale KPI-Driven Team. Be the first to apply!
- customer success team lead Raleigh, NC
- customer service coordinator Raleigh, NC
- customer service team manager Raleigh, NC
- customer experience team leader Raleigh, NC
- customer experience lead Raleigh, NC
- customer success coordinator Raleigh, NC
- customer success lead Raleigh, NC
- customer service team lead Raleigh, NC
- animal care coordinator Raleigh, NC
- health care coordinator Raleigh, NC



