Accounts Receivable Manager- Billing & Collections
Temporary
Kforce is seeking an experienced Accounts Receivable Manager - Billing & Collections for a client in the Saint Louis, MO area. Summary: This position will lead a team responsible for billing, collections, cash application, account reconciliation, and related Order-to-Cash activities. The ideal candidate is a strong people leader who can set expectations, monitor performance, coach and develop employees, and create accountability while maintaining a solid understanding of day-to-day Accounts Receivable operations. Responsibilities:
- Lead and develop a team of billing and collections professionals
- Manage daily billing, collections, cash application, and reconciliation activities
- Establish and monitor individual and team KPIs related to productivity, quality, aging, collections, and service levels
- Coach employees, provide timely feedback, and address performance gaps
- Lead Accounts Receivable reviews and drive follow-through on outstanding risks and action items
- Monitor customer account risks, disputes, escalations, promises to pay, and collection activity
- Oversee period-end activities and reconciliations
- Analyze AR performance, aging, DSO, and other key metrics
- Partner cross-functionally to resolve operational issues and improve processes
- Support process improvement, automation, and technology initiatives that increase efficiency and reduce manual work
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred; Equivalent education and experience will be considered
- 7+ years of progressive Order-to-Cash, Accounts Receivable, billing, collections, or related experience
- 3+ years of direct people management experience
- Demonstrated experience coaching employees, managing performance, and driving accountability
- Strong billing and collections experience
- Experience utilizing KPIs and account-level data to manage team performance
- Experience with ERP or financial systems
- Knowledge of cash application and account reconciliation
- Understanding of AR metrics including aging, cash flow, and DSO
- Strong analytical, communication, and problem-solving skills
- Advanced Microsoft Excel skills
- Experience with Workday, NetSuite, Salesforce, or comparable platforms is a plus
- Experience with system implementations, process improvement, automation, or AI-enabled tools is a plus
Vacancy posted 7 days ago
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