Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Since opening the agency in 2017, we've built a team-focused environment where people are encouraged to grow, succeed, and enjoy coming to work each day. Before becoming a State Farm agent, I worked in a corporate environment before pursuing agency ownership through the Aspirant Program.

I graduated from Clemson University with a Business degree and am proud to be a fourth-generation Clemson graduate. Outside of work, I enjoy traveling, spending time outdoors, following sports, and staying involved in the community. I currently serve as a Board Member for Pickens Habitat for Humanity and actively support local nonprofits and community initiatives.

Our agency is built on a family-friendly, work-hard/play-hard culture. We believe in supporting one another, celebrating success, and creating an environment where people can grow professionally while enjoying the journey. Maintaining a positive office culture is one of our highest priorities.

We're looking for individuals who value teamwork, accountability, and a positive attitude. The people who thrive here are coachable, motivated, and committed to contributing to a strong team environment. If you're looking for a place where you can grow your career while being part of a supportive team, we'd love to connect with you.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Daniel Webber - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.