Manager, Biomedical Services

Intelas – Manager, Biomedical Services – Framingham, MA Salary: $85,000–$95,000 per year Job Summary Mentor and train junior biomedical equipment technicians, providing in‑service educational training on proper use and maintenance of equipment. Maintain compliance with ISO:13485 certification standards, QMP policies, and requirements. Plan, organize, and direct the growth, effectiveness, and financial performance of client contracts in accordance with company policies. Implement KPI improvement strategies. Complete all required trainings. Analyze, repair, and test electronic and electromechanical equipment. Repair, install, maintain, calibrate, and inspect complex clinical equipment, instrumentation, and systems. Perform planned maintenance and electrical safety testing of clinical equipment, devices, and systems, and monitor completion of planned maintenance activities by outside vendors. Respond expeditiously to calls from clinical departments and customers to evaluate and rectify valid operator complaints and concerns. Display effective client service in accordance with client satisfaction survey protocol. Provide input on client capital replacement strategies for medical equipment and maintenance requirements. Lead team huddles and meetings. Work augmented shifts based on unit needs and client contractual requirements. Maintain an orderly and functional working environment, ensuring tools and test equipment are calibrated and functional before use. Supervise and instruct biomedical equipment maintenance personnel in the safe use, application, testing, planned maintenance, and repair of all types of clinical equipment technologies and systems. Provide recognition for employees when programs are implemented with success. Manage disciplinary issues and other employee relations concerns with guidance from HR. Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on time. Establish and administer on‑call schedule; assume on‑call responsibilities as needed. Prepare, present, and explain equipment database (CMMS) reports. Maintain accurate inventory and documentation on all equipment, inspections, repairs, and failures. Make recommendations to the Department Manager regarding service strategies on equipment. Provide accurate and timely database management of CMMS in accordance with QMS policies and procedures. Review outcomes of planned maintenance actions and make recommendations to department staff for improvements. Research and initiate orders for repair parts within budget, generate purchase orders, and find second‑source parts. Maintain accurate records of repairs, calibration, and tests. Perform other duties intrinsic to the successful operation of the business. Qualifications Education Associate’s Degree in biomedical equipment technology or electronic equipment (or equivalent). Certifications such as CABT, A+, etc. are preferred. Military training preferred. Experience Minimum of five years servicing a broad representation of clinical/patient care equipment in a hospital environment. In‑depth knowledge of electronic circuitry and technical aspects of operation, repair, and planned maintenance of electronic and electromechanical equipment. Benefits Medical, Dental, Vision. Life Insurance / AD, Disability Insurance, Retirement Plan. Flexible Time Off, Holiday Time Off (varies by site/state). Associate Shopping Program, Health and Wellness Programs, Discount Marketplace. Identity Theft Protection, Pet Insurance, Commuter Benefits, Employee Assistance Program. Flexible Spending Accounts (FSAs), Paid Parental Leave. Personal Leave. Eligible for paid or unpaid time off per federal, state, and local laws. Compass Group is an equal opportunity employer and welcomes applicants from all backgrounds. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation. Applications are accepted on an ongoing basis. Req ID: 1544728 #J-18808-Ljbffr Compass Group USA