Inside Sales Coordinator

Responsive RecruiterBenefits: Free uniforms, health insurance, opportunity for advancement, paid time off, training & development, vision insurance, 401(k), 401(k) matching, bonus based on performance, company parties, competitive salary, dental insuranceCompensation Base Salary: $55,000-$60,000 annuallyOn-Target Earnings (OTE): $80,000-$85,000 annuallyBase Salary + Uncapped Commission Guide Homeowners Through Restoration with ConfidenceWhen disaster strikes, homeowners need more than a contractor—they need a trusted advisor. At SERVPRO Team Wall, our Inside Sales Coordinator (internally referred to as our Residential Account Managers) serve as the primary point of contact for customers throughout their restoration journey. From delivering estimates and explaining the process to coordinating with production teams and ensuring an exceptional customer experience, you'll help families navigate one of the most stressful events of their lives. This is an ideal opportunity for someone who enjoys relationship building, problem solving, project coordination, and helping customers make informed decisions.This is an in-office position, based out of Sparks/Glencoe MD.What You'll DoManage residential restoration and reconstruction opportunities from estimate through project completionDeliver and explain estimates to homeownersFollow up with customers and help convert opportunities into sold projectsCoordinate with operations, estimating, construction, insurance adjusters, and accountingProvide proactive project updates and exceptional customer communicationResolve issues quickly while advocating for both the customer and the companyMaintain accurate documentation within company systemsBuild long-term relationships that create outstanding customer experiencesWhat We're Looking ForAn exceptional communicatorHighly organized and detail-orientedCustomer-focused and relationship-drivenSolution-oriented and proactiveAble to manage multiple priorities in a fast-paced environmentProfessional, accountable, and dependableAdaptable; receptive to training and coachingPreferred ExperienceRestorationResidential constructionInsurance claimsProperty managementAccount managementCustomer successProject coordinationHome improvement or consultative salesWhy Join SERVPRO Team Wall?Competitive compensation plus performance incentivesCareer growth opportunitiesOngoing professional developmentCollaborative, team-first cultureOpportunity to make a meaningful impact on customers during difficult timesIf you enjoy helping people, building relationships, and seeing projects through to successful completion, we'd love to hear from you.Compensation: $55,000.00 - $60,000.00 per yearPicture yourself here fulfilling your potential.At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.