Customer Billing Specialist/Receptionist

Job Description

Job Description

Loop Linen Service, Inc. is a premier provider of comprehensive textile and linen management solutions, serving the hospitality, healthcare, and manufacturing sectors for over 95 years. As an established, family-owned regional leader, the company specializes in delivering high-quality, environmentally sustainable products and services tailored to a diverse client base. Driven by a commitment to operational excellence and customer satisfaction, Loop Linen focuses on cultivating enduring, long-term business relationships. Our legacy of stability, sustainability, and service reliability makes Loop Linen Service an exceptional organization for professionals seeking a dependable and growth-oriented career.Overview:Loop Linen Service, Inc. is seeking a professional, detail-oriented Customer Billing Specialist/Receptionist to join our dedicated Administrative Team. This dual-function role serves as both the professional face of our front office and a critical component of our financial operations.Responsibilities include but not limited to:Maintained high standards of professionalism while welcoming onsite visitors and managing front-desk arrivals.Prepare and reconcile daily mail-in payments, including deposit documentation and supporting spreadsheets.Prepare and reconcile driver deposits, ensuring accuracy and proper documentation.Process route activity, including daily route settlement and balancing.Generate and distribute accurate customer invoices in a timely manner.Investigate and resolve discrepancies related to payments, invoices, or route settlements.Answer incoming calls, respond to customer inquiries, and take customer orders as needed.Utilize accounting software systems to perform billing, reporting, and reconciliation tasks.Develop and maintain automated spreadsheets to track financial data and improve efficiency.Organize and maintain accurate, up-to-date financial records and retention files in compliance with company policy.Assist with financial reporting and analysis as requested by management.Operate standard office equipment, including computers, copiers, scanners, and calculators.Maintain a clean, organized, and professional work environment.Perform additional administrative or accounting duties as assigned.Requirements:High School Diploma or GED equivalent required, college level accounting classes or Accounting Degree preferred4-6 years hands-on accounting experienceBasic computer skills and word processing (Excel, Word)Good mathematical backgroundSome experience with spreadsheets and automated accounting systemsAbility to sort, check, count, and verify numbersAbility to multi-task, prioritize and work efficientlyAbility to listen, communicate (written and verbal), excellent grammar, spelling and proof-reading skills and follow-up effectively with all staffing levels and clients/customersAbility to work independently, self-starter, energeticAbility to demonstrate good common sense and sound judgmentFlexibility to adapt to all situations and work varied hoursAbility to use 10-key calculator for a variety of accounting functionsAbility to perform at high levels in a fast-paced ever-changing work environmentAbility to anticipate work needs and follow through with minimum directionPerform other duties as assigned or requiredBenefits:Comprehensive Health, Dental, and Vision insurance plans401(k) retirement savings planPaid time offLife insurance and short-term disability optionsTraining and development