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Clinical Supervisor

Millennium Physician Group

Job Description Summary

Clinical Support Supervisor

Company: Millennium Physician Group
Location: 5625 Eiger Road, Suite 200, Austin, TX 78735
Schedule: Monday-Friday, 7:00am-4:00pm Occasional Saturdays: 2-3 days per year
Employment Type: Full-time, Onsite


Position Summary

The Clinical Support Supervisor oversees daily clinical operations, staff performance, and workflow efficiency across a busy outpatient practice. This role requires strong leadership, excellent communication, and the ability to manage a large team while making independent operational decisions that support patient care and staff success.

How will you make an impact & Requirements

About Millennium Physician Group

Millennium Physician Group is one of the largest comprehensive primary care practices in the country, committed to improving the health and well-being of the communities we serve. Our team-based approach, patient-centered care model, and dedication to clinical excellence create an environment where both patients and employees thrive.

If you are an experienced Medical Assistant with strong leadership skills and a passion for supporting clinical teams, we encourage you to apply.

Key Responsibilities
  • Staff oversight - Supervise all clinical staff (up to 30 MAs) and ensure adequate daily coverage.
  • Same-day call-out management - Respond quickly to call-outs and adjust staffing to maintain clinic operations.
  • Scheduling coverage - Ensure sufficient staffing for daily schedules, urgent needs, and occasional Saturday clinics.
  • Supply & inventory management - Oversee ordering, inventory control, and vaccine/supply readiness.
  • Training & onboarding - Lead onboarding for new hires and provide ongoing training for existing staff.
  • Workflow optimization - Identify issues, troubleshoot processes, and implement improvements.
  • Athena EMR expertise - Utilize Athena for clinical workflows, reporting, and staff support.
  • Excel reporting - Create and maintain operational reports using Excel.
  • Recruitment - Interview and hire clinical staff in partnership with providers.
  • Operational collaboration - Attend monthly Ops meetings and support other department leaders as needed.
  • Urgent care staffing - Coordinate coverage for Saturday urgent care clinics and maintain schedules.
Qualifications
  • Medical Assistant certificate preferred
  • High School Diploma required
  • Experience supervising large clinical teams (20+ staff)
  • Strong communication, leadership, and problem-solving skills
  • Experience with Athena EMR
  • Excel reporting proficiency
  • Ability to work independently with minimal supervision
  • Commitment to delivering exceptional patient care and supporting a positive team culture
Benefits
  • Medical, dental, and vision insurance
  • 401(k)
  • Paid Time Off (PTO)
  • 7 paid holidays
Vacancy posted 4 days ago
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